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Not getting cb on sbi cashback credit card

CardCraftsman.

TF Legend
VIP Lounge
I have done multiple transactions but none of them accured cb. What should I do?
 

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whenever paytm comes, that stupid thing wipes out all our cashback. always check merchant before entering OTP, if merchant is paytm than u will not get cashback. happened with me multiple times.
 
@VISHESH_BANSAL they denied to give cashback on offline transaction which wasn't related to mcc excluded by sbi. When i saw spends based cashbac chart shared by them, it was clearly missing 2 transaction and i reported the same to principal nodal officer but they declined to give cashback. What should I do?
 
@VISHESH_BANSAL they denied to give cashback on offline transaction which wasn't related to mcc excluded by sbi. When i saw spends based cashbac chart shared by them, it was clearly missing 2 transaction and i reported the same to principal nodal officer but they declined to give cashback. What should I do?
For only online txns , 5% CashBack is Applicable.

SBI Spend Chart does not show Actual Category Sometimes for few txns
 
If MCC belongs to one of the excluded category then SBI will not credit the Cashback

Did you confirmed the MCC ?
I had received the cashback for the same mechant some days before from this transaction. Also , the merchant is related to automobile and the shocking part is transactions(not category) won't shown in the transaction based cashback pdf ( whick i asked from them) .
 
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