Payment failure & details not reflecting in SBI Unipay

[Survivor35]

hello team,

I have paid 49600 rs for my cousin's icici with my hdfc dc on sbi unipay today.initially it showed succesful and later i saw "payment failed and incase of
any debit,it will be credited in 3-4 business days". The amount that showed up in the page was 496 rs and there is no info about the transaction anywhere inspite of
giving my mobile number & email address.

what should i do to ensure the refund of 49600 is tracked & credited.

 

[MangoRush]

Got my refund of 50k from unipay today.

Was it automatic ? Did you raise any complaint ?

 

[pgarg24]

Was it automatic ? Did you raise any complaint ?

Only raised to support.bpps and social@sbi ones.. did not recieve any reply from them so not sure if they helped or not.

 

[vinodkugsiya54]

never tried via Rupay CC.
Only tried with DC.
pls let me us know if payment via Rupay CC is successful

I paid my idfc bank credit card bill through kotak rupay cc
Transaction done successfully and same is credited to idfc cc instantly

 

[shashank1989]

Now UPI option is removed