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Don't want to demotivate you but you would receive the following copy pasted response from this email. At least this was the case for myself and they kept on responding with the same old story for 3 months continuously.Thanks for the inputs Souvik, I already escalated to PNO via care@pnb.co.in. Also, received an acknowledgment that they are looking into my request.
What all documents you submittedFinally VKYC done.
They said to check the status after 3 days.
How did you apply online or offline? Do they still make a 20L+ CIBIL Enquiry?View attachment 3421
VKYC Pending, will do that in 16th August. Let's see.
ITR, Adhaar, PAN, DL. That's it. fully online process.What all documents you submitted
They made 8.7L enquiry which I filled up as my Gross profit in ITR.How did you apply online or offline? Do they still make a 20L+ CIBIL Enquiry?
How long did they take to process and provide credit card?They made 8.7L enquiry which I filled up as my Gross profit in ITR.
I haven't received the card. Application completed within 3 days.How long did they take to process and provide credit card?
wow, this is super discouraging.Don't want to demotivate you but you would receive the following copy pasted response from this email. At least this was the case for myself and they kept on responding with the same old story for 3 months continuously.
--------------------------
Dear customer,
Greetings from PNB!
Thank you for giving us an opportunity to address your concerns.
We have taken up the matter with concerned cell as per details provided by you in trail mail.
Thanking you and assuring you our best services at all times
-------------------------------
Yeah, PNB again asked for documents the 5th time and again I received the same email that my email can't be processed due to PNB's security policies.wow, this is super discouraging.
Any update? Did you find any escalation point of contact? Email ID of any individual at PNB?
How you can given up so easily being a member of TF??Yeah, PNB again asked for documents the 5th time and again I received the same email that my email can't be processed due to PNB's security policies.
I have simply given up on the idea of having a PNB card.
I have also shared ITR 3 times. Even escalated the matter. These are low-tier PSU banks. Very poor service.How you can given up so easily being a member of TF??
Escalate the issue and see the what is the resolution they are going to provide you
Already escalated to Nodal officer, they again shared some emails and again emails are bouncing on those email addresses. Waiting for them to finally reject my application so that I can escalate it to RBI ombudsman.How you can given up so easily being a member of TF??
Escalate the issue and see the what is the resolution they are going to provide you
How you can given up so easily being a member of TF??
Escalate the issue and see the what is the resolution they are going to provide you
I don't blame him, after a point it's to much of an hassle to talk to people and reply to emails stating the same thing again and again with no resolution. It gets draining and you start to evaluate, whether it's worth it?Yeah, PNB again asked for documents the 5th time and again I received the same email that my email can't be processed due to PNB's security policies.
I have simply given up on the idea of having a PNB card.
As long as I don't have to waist any time & energy for them other than writing mail, is worth it.I don't blame him, after a point it's to much of an hassle to talk to people and reply to emails stating the same thing again and again with no resolution. It gets draining and you start to evaluate, whether it's worth it?
Once you schedule a call, you would need to join the VKYC at the scheduled time. A call button would appear at the scheduled time which you would need to use to call the VKYC agent. Also, there is no guarantee that they will pick you call, you may need to call them at least 4-5 times to complete your VKYC.@Bigde @vi07 @yashawant.basu @Rohit75
How to get VKYC done? I only get option to Schedule the call.
And even at scheduled time there is no option to Call etc. Just says stay at this page, our executive will call ?