RBIO: Got compensation of 10,000 from Axis Bank

[sjmajumder]

Somebody complaint RBI regarding Addon cards , they are not issuing for more than 6 months

Issuing or not issuing Addon cards is at bank's discretion. What will RBI do?

 

[skvignesh]

Issuing or not issuing Addon cards is at bank's discretion. What will RBI do?

I thought RBI might help...

 

[ahtsham]

Any RBI guideline for not refunding excess balance on closed Credit Card despite raising request for refund? Any compensation for this?

 

[sjmajumder]

Any RBI guideline for not refunding excess balance on closed Credit Card despite raising request for refund? Any compensation for this?

How can bank close credit card with credit balance? First they need to refund the amount and only then they should close it. Any credit balance in a CC is technically your money and bank can't just take it away.

 

[ahtsham]

How can bank close credit card with credit balance? First they need to refund the amount and only then they should close it. Any credit balance in a CC is technically your money and bank can't just take it away.

SBM closed FD based Onecard. But I have redeemed the rewards to cash. So they are still lying there since Oct 2023. I requested them via email in Apr 2024 to either make the balance zero in Cibil, Experian or refund this balance. No action taken so far.

 

[bhavik886151]

Any RBI guideline for not refunding excess balance on closed Credit Card despite raising request for refund? Any compensation for this?

i faced these with my moneyback+ card i call customer care they ask if i have hdfc account i dont have it so they send me cheque for the credit balance

 

[RichieRich]

Hi everyone, need help. I applied for sbi simply save cc in 2019 and closed it in few months as the card wasn't that much beneficial for me. It's been 5 years that card was showing active in my cibil. I email sbi pno few days back and now they have marked that card as closed in my cibil. They are saying no compensation for this cibil issue. Can i raise a ticket to RBI for the compensation from SBI ?

 

[sjmajumder]

Hi everyone, need help. I applied for sbi simply save cc in 2019 and closed it in few months as the card wasn't that much beneficial for me. It's been 5 years that card was showing active in my cibil. I email sbi pno few days back and now they have marked that card as closed in my cibil. They are saying no compensation for this cibil issue. Can i raise a ticket to RBI for the compensation from SBI ?

When did you make the complaint and when was it resolved? Exact dates.

 

[abhiaj98]

Can this be done for infinia? They rejected my saying internal reason.

 

[sjmajumder]

Can this be done for infinia? They rejected my saying internal reason.

Yes, of course, provided you have it in writing against your complaint asking for primary reason for rejection.

 

[abhiaj98]

Yes, of course, provided you have it in writing against your complaint asking for primary reason for rejection.

Got it. Thanks.
Not getting infinia, atleast can get some moneh 💰

 

[RichieRich]

When did you make the complaint and when was it resolved? Exact dates.

I emailed SBI on 6th feb 2025 and cibil got corrected on 10th feb 2025. I closed the card in 2019 but it remained active for more than 5 years

 

[sjmajumder]

I emailed SBI on 6th feb 2025 and cibil got corrected on 10th feb 2025. I closed the card in 2019 but it remained active for more than 5 years

No you won't get compensation. Read CIBIL compensation framework.