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RBIO: Got compensation of Rs. 21000 from HSBC

Paid a merchant through PAYTM LITE - INR 50
Date - Jan 2024
Payment - Successful
Merchant - Not received the payment. Checked his PASSBOOK
Complained to PAYTM. They told me to contact SBI - Reported on JAN 2024
Complained to SBI customer care but the response was not satisfactory - Reported on APR 2024
How to proceed further?
 
Paid a merchant through PAYTM LITE - INR 50
Date - Jan 2024
Payment - Successful
Merchant - Not received the payment. Checked his PASSBOOK
Complained to PAYTM. They told me to contact SBI - Reported on JAN 2024
Complained to SBI customer care but the response was not satisfactory - Reported on APR 2024
How to proceed further?
Complaint to RBIO with proof of PayTM payment success, debit of your account and non-credit of merchant account. Ask for Rs. 100 compensation per day.
 
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