Received Compensation from CIBIL for delay in resolution

[kiwi195]

During January, I asked fellow TF members whether banks were supposed to add credit card accounts that were never activated to your CIBIL report. Upon receiving their inputs, I raised a report on CIBIL dispute platform against IDFC and Axis Bank. In a few days, I got a standard response from the bank asking me to reach out to my nearby branch with relevant KYC documents for this request (can't bother doing this). I forgot about this topic and thought I would pursue this with their escalation emails later on.
Today, to my surprise, CIBIL sent me an email mentioning a delay of 15 days from their end for complaint resolution, qualifying me for a compensation of Rs 1500 from CIBIL itself. So far I have only received this email, the amount has not been credited yet.
This is a first, I never thought they would offer compensation without me asking or even knowing as such.

 

[saver-user]

can someone help with this?

my best guess is just go to RBIO if still doesnt work go to E jagriti last option consumer court

 

[shu_sha_]

So

So u r eligible for 50*100=5000 compensation. Right

Not sure on the calculation
Jo mil raha hai use lelo 😜

 

[Strange]

Can someone let me know what to do?

I purchased cibil subscription for 3 years back in October 2024 but they have still not activated that.

I have numerous mails and sr no.s but everytime they close the request by mentioning that they have resolved the request and to check my account again.

But nothing changes, still cibil subscription is not activated.

You can register a complaint against CIBIL or any other CICs in RBI Banking Ombudsman.
Just select Credit Information Bureau (India) Limited for CIBIL in entity list. Don't forget to attach payment proofs and email replies and ask for compensation.

 

[kiwi195]

Don’t know why but they sent me 2200+2800 instead of 1500.

 

[mailmenow]

During January, I asked fellow TF members whether banks were supposed to add credit card accounts that were never activated to your CIBIL report. Upon receiving their inputs, I raised a report on CIBIL dispute platform against IDFC and Axis Bank. In a few days, I got a standard response from the bank asking me to reach out to my nearby branch with relevant KYC documents for this request (can't bother doing this). I forgot about this topic and thought I would pursue this with their escalation emails later on.
Today, to my surprise, CIBIL sent me an email mentioning a delay of 15 days from their end for complaint resolution, qualifying me for a compensation of Rs 1500 from CIBIL itself. So far I have only received this email, the amount has not been credited yet.
This is a first, I never thought they would offer compensation without me asking or even knowing as such.

View attachment 86409

I registered a dispute against ICICI jan30 . It's been 30+44days since I raised the dispute. I could see that on the exact 30th day bank shared the resolution with Cibil. But cibil not yet closed the dispute. So should I get the compensation of 44*100Rs for sure?? Should I need to raise the concern for the same or will they process the compensation automatically?

 

[Theron]

But now, Credit Bureaus are playing new type of games. They are closing disputes on 28th or 29th day giving any Sense less reason to avoid compensation. Then, we have to fight with banks through RBI Ombudsman.

 

[mailmenow]

But now, Credit Bureaus are playing new type of games. They are closing disputes on 28th or 29th day giving any Sense less reason to avoid compensation. Then, we have to fight with banks through RBI Ombudsman.

What about in my case?? Bank shared the dispute on 30th day. But cibil not yet closed. So what to do