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I am not adding any new money now, honestly, with a fear that what if the company or portal stops. I am utilizing my pending amount. However, I can see three options for adding money: UPI, Debit card, or Credit card. With UPI, it is free, but there is a 2% charge with Debit/Credit card.Loading charges btao cc se 🙄
I have been trying to reach them for refund but not able to connect with them. I thought the company is closed and my money is gone.does this company now closed ?
They sent email for refund
But still they are accepting new application
If you load money on Slaypay wallet then transcorp will refund your money.I have been trying to reach them for refund but not able to connect with them. I thought the company is closed and my money is gone.
I was referring to the money deposited in Slay Vault. I had tried withdrawing the money multiple times but the withdraw money tab is disabled and the app shows that the deposit is done with IDFC Bank. I even reached out to bank but they have no information on the sameIf you load money on Slaypay wallet then transcorp will refund your money.
Slaypay card is powered by transcorp.
Any update on that, my money is also stuck in the vault and I'm not even able to login, it is saying the account is suspendedI was referring to the money deposited in Slay Vault. I had tried withdrawing the money multiple times but the withdraw money tab is disabled and the app shows that the deposit is done with IDFC Bank. I even reached out to bank but they have no information on the same
I have raised the complaint with nodal office of IDFC Bank but Bank has denied any connections with SlayPay regarding any depositAny update on that, my money is also stuck in the vault and I'm not even able to login, it is saying the account is suspended
Any suggestion on how to withdraw money from SlayVault ?If you load money on Slaypay wallet then transcorp will refund your money.
Slaypay card is powered by transcorp.
Contact SlayPay (Kashware Technologies Private Limited)Any suggestion on how to withdraw money from SlayVault ?
Iwill try that nowContact SlayPay (Kashware Technologies Private Limited)
email ID: ryana@kashware.com
I have raised the complaint with nodal office of IDFC Bank but Bank has denied any connections with SlayPay regarding any depo
I did some research yesterday and found out that SlayPay was rebranded as Kashware with a new product. They updated their name everywhere but didn’t change the listing on Google Maps, where SlayPay’s office is still visible. According to Google Maps, Kashware is now closed, meaning that SlayPay is also likely shut down.Any suggestion on how to withdraw money from SlayVault ?
when did u last tried contacting themContact SlayPay (Kashware Technologies Private Limited)
email ID: ryana@kashware.com
I have already filed complaint with RBI against IDFC on this issue. IDFC has denied any connections with SlayPay on this to RBI. RBI has asked me to respond this denial.I did some research yesterday and found out that SlayPay was rebranded as Kashware with a new product. They updated their name everywhere but didn’t change the listing on Google Maps, where SlayPay’s office is still visible. According to Google Maps, Kashware is now closed, meaning that SlayPay is also likely shut down.
The former CEO has now started a new venture called Neofinity/Neozap, seemingly with the same developers from before (based on LinkedIn profiles). However, I don’t think anyone is monitoring the old support emails, because when an email is sent to support@slaypay.app, an automated ticket response is generated, but no real replies follow.
Regarding my SlayVault deposit, I remember seeing Yes Bank listed, along with a deposit ID, before my account was suspended. Unfortunately, I didn’t take a screenshot. On SlayPay’s info site (slaypay. app), they mentioned that for earning purposes, they had partnered with i2iFunding.
My Theory on How the Deposit System Worked
This is just a wild guess, but they may have:
Created a deposit account in various banks (like Yes Bank).
Used that deposit to generate a lending ID in i2iFunding for investments.
If this is true, then accessing a SlayPay account should reveal the deposit ID, which could help in contacting the bank. If the bank confirms there’s no money, then i2iFunding should be contacted next.
What I’ve Tried So Far
Called SlayPay customer care (+91 773 773 7711) – No response.
Emailed support@slaypay.app – Only received an automated reply.
Called Neofinity customer care – Only a bot responded and ended the call.
Messaged the Neofinity LinkedIn company page – No response.
Messaged the CEO on LinkedIn – No response.
Contacted Yes Bank – They denied any deposit linked to my number, but I don’t have the deposit ID to verify further.
Emailed ryana@kashware.com – No response yet.
What Happened When I Spoke to Neofinity Customer Care when they called
I am not sure based on what they called i.e LinkedIn message or customer care acll
I explained the whole situation to the Neofinity customer care agent. He initially denied any connection between SlayPay and Neofinity. When I mentioned that the CEO of SlayPay is now leading Neofinity, he asked if the CEO had personally told me to contact Neofinity’s support team. I said no but explained why I believed they were related. He then said he would escalate the issue to the CEO and the concerned team.
This happened yesterday evening, and I haven’t received any updates since.
What’s Next?
Right now, I don’t know what else to do. I feel stuck. However, if I don’t get a valid response within a few days, I will file an RBI complaint.
Would appreciate any suggestions or guidance on how to proceed further.