(Solved) Electricity Bills via Airtel Thanks App: Anybody Else Experiencing Issues?

[its_karan]

Hey friends,

I wanted to check if anyone else is experiencing issues with electricity bills through the Bharat Pay Bill system under the Airtel Thanks app. Over the past few days, I've been trying to pay my bill using the Airtel app and my Airtel Axis Card.
However,

1. I encountered server errors or
2. was prompted to enter the amount manually, which means the bill wasn't automatically fetched.

I'm curious if anyone has tried paying a blanket amount like 3300 for a bill of 3297, and if it went through successfully. I really don't want any failures with my electricity connection.
On other note, I've noticed that Amazon Bill Pay is displaying the bill correctly.

Let me know if you have any insights or if you've encountered similar issues. Thanks!

 

[Phonix_YT]

Did you get your refund? I did 2 electricity bill payment on 20th June and its still showing as in progress. Can anyone let me know what should be done to get the refund?

got refund without doing anything, just wait for few days.

 

[snike1792]

My gas bill payment showing in progress since last 4 days in airtel app , still no refund .

Did you get your refund? I did 2 electricity bill payment on 20th June and its still showing as in progress. Can anyone let me know what should be done to get the refund

got refund without doing anything, just wait for few days.

After how many days after you did the transaction did you get the refund?

 

[snike1792]

Did you get your refund? I did 2 electricity bill payment on 20th June and its still showing as in progress. Can anyone let me know what should be done to get the refund

After how many days after you did the transaction did you get the refund?

Got my refund today after 7 calender days

 

[RajKamalSingh]

Is utility bill fetch feature on Airtel thanks app working for you guys.
My bills are not fetching from last 2-3 days

 

[Shubham Yadav]

Is utility bill fetch feature on Airtel thanks app working for you guys.
My bills are not fetching from last 2-3 days

Which kind of bill Electricity?

 

[_na_cheese]

Is utility bill fetch feature on Airtel thanks app working for you guys.
My bills are not fetching from last 2-3 days

Same here. The app is not able to fetch utility bills.

Other apps are working.

 

[VISHESH_BANSAL]

Same here. The app is not able to fetch utility bills.

Other apps are working.

For andorid, recently I got an update in playstore.

Now it is fetching bills.

 

[fageriaji]

For andorid, recently I got an update in playstore.

Now it is fetching bills.

Can you please share app build number to check mine.
Actually I am also facing the issue since last 5 days and my last date was yesterday 🙁

 

[VISHESH_BANSAL]

Can you please share app build number to check mine.
Actually I am also facing the issue since last 5 days and my last date was yesterday 🙁

4.75.1 (Android)

 

[_na_cheese]

4.75.1 (Android)

On the same update. Its not working for me. Tried re installing too.


Update : working now. Maybe it was serverside.

 

[fageriaji]

4.75.1 (Android)

The same version I am using but unable to fatch AVVNL bill 🤒

 

[xylo101]

My postpaid bill payment via the Airtel thanks app is still shown as "in progress" since Aug 16 and the payment has not reached the telecom company.

Any idea how long does the auto reversal take for such transactions or who I can reach out for help on this?

 

[pprakash11]

My postpaid bill payment via the Airtel thanks app is still shown as "in progress" since Aug 16 and the payment has not reached the telecom company.

Any idea how long does the auto reversal take for such transactions or who I can reach out for help on this?

My August 11th Electricity Bill Payment is still in progress.
I complained Axis got chargeback

 

[VISHESH_BANSAL]

My August 11th Electricity Bill Payment is still in progress.
I complained Axis got chargeback

Mtlab you got refund or Temproary Credit ?

 

[pprakash11]

Mtlab you got refund ?

Yes. Don't know Airtel gave or its Axis temp credit

 

[VISHESH_BANSAL]

Yes. Don't know Airtel gave or its Axis temp credit

Txn Narration se pta chal jaayega

 

[xylo101]

My August 11th Electricity Bill Payment is still in progress.
I complained Axis got chargeback

Did you raise this as a dispute with the Axis team? If yes, isnt this chargeback temporary till they check with the vendor (Airtel in this case) before finally approving/rejecting it?

 

[pprakash11]

Txn Narration se pta chal jaayega

Airtel, GURGAON, IND

 

[pprakash11]

Did you raise this as a dispute with the Axis team? If yes, isnt this chargeback temporary till they check with the vendor (Airtel in this case) before finally approving/rejecting it?

I just told file a chargeback as the merchant isn't responding to any refund related queries

 

[VISHESH_BANSAL]

Refund hi hai.
Free ke 10%🤣 mil gaye aur kya chahyie

Airtel, GURGAON, IND