(Solved) Electricity Bills via Airtel Thanks App: Anybody Else Experiencing Issues?

[its_karan]

Hey friends,

I wanted to check if anyone else is experiencing issues with electricity bills through the Bharat Pay Bill system under the Airtel Thanks app. Over the past few days, I've been trying to pay my bill using the Airtel app and my Airtel Axis Card.
However,

1. I encountered server errors or
2. was prompted to enter the amount manually, which means the bill wasn't automatically fetched.

I'm curious if anyone has tried paying a blanket amount like 3300 for a bill of 3297, and if it went through successfully. I really don't want any failures with my electricity connection.
On other note, I've noticed that Amazon Bill Pay is displaying the bill correctly.

Let me know if you have any insights or if you've encountered similar issues. Thanks!

 

[Cashif]

Need to avoid paying thru this. My EB amount of 70k paid on 15th August, stuck at payment in progress stage. Contacted Airtel Bank but they said that this has nothing to do with them (Irresponsible Idiots) and to contact Bank. Fortunately, had paid with Amex, contacted them on Saturday and today got the refund amount.

Surprised with Airtel response wherein they just denied any such transaction.

PS: It is kind of my fault as in, it was failing to fetch but after 4-5 attempts, it fetched the amount and I paid immediately, which failed.