All Bank Credit Card Department Email ID & Phone No

[Anmol Bhatnagar]

headcreditcards@icicibank.com
This email ID is not working anymore, I am receiving post master reply for incorrect email ID.

Any other escalation email ID for ICICI credit card ?

 

[RasteKaMaalSasteMein]

Please add for OneCard as well
help@getonecard.app
grievances@fplabs.tech
nodalofficer@fplabs.tech

Source: OneCard Escalation Matrix

 

[gunik1123]

headcreditcards@icicibank.com
This email ID is not working anymore, I am receiving post master reply for incorrect email ID.

Any other escalation email ID for ICICI credit card ?

senior.management@icicibank.com

managingdirector@icicibank.com

girish.sehgal@icicibank.com

sandeep.bakshi@icicibank.com

 

[Rashi]

Hello everyone,
here I'm attaching an image, you can find all bank credit card department email id, grievance redressal email id & customer care phone numbers.

View attachment 2006

*to stop spam, I'm uploading this data as image.

RBI Banking Ombudsman Complaint URL- https://rbi.org.in/Scripts/Complaints.aspx

this is very useful, thanks

 

[jack333]

Hello everyone,
here I'm attaching an image, you can find all bank credit card department email id, grievance redressal email id & customer care phone numbers.

View attachment 2006

*to stop spam, I'm uploading this data as image.

RBI Banking Ombudsman Complaint URL- https://rbi.org.in/Scripts/Complaints.aspx

I think icici bank has changed the email id's. I'm not getting any response for more than a week from these email id's
headservicequality@icicibank.com
headcreditcards@icicibank.com
customer.care@icicibank.com
pno@icicibank.com

Only twitter route worked and they said someone will get in touch

 

[Samrock]

Do we have updated list as the Original post?

 

[Sarjerao]

nice information to have

 

[deepak84]

Hello everyone,
here I'm attaching an image, you can find all bank credit card department email id, grievance redressal email id & customer care phone numbers.

View attachment 2006

*to stop spam, I'm uploading this data as image.

RBI Banking Ombudsman Complaint URL- https://rbi.org.in/Scripts/Complaints.aspx

Thanks. Very useful.

 

[Enthusiast]

Any thread on how to write a complaint to RBI regarding credit card cancellation without our consent or for any other reason...

 

[AkashnAkashn is verified member.]

Any thread on how to write a complaint to RBI regarding credit card cancellation without our consent or for any other reason...

Thread 'How to file a complaint against a bank on the RBI banking ombudsman portal'

Sep 25, 2022

If you want to file a complaint against any bank, follow those steps.
Remember one thing, file a complaint with your bank first, then wait 30 days for resolution. If your bank doesn't solve your problem within 30 days, you can move to the RBI banking ombudsman. If you don't get any satisfactory resolution from your bank, you can also move to the RBI banking ombudsman before completing 30 days.

How to file a complaint against a bank on the RBI banking ombudsman portal:-

Visit RBI Banking Ombudsman Portal- https://rbi.org.in/Scripts/Complaints.aspx
Click on "Click here to file a...

• TechnoFino
• Replies: 222
• Forum: Banking Complaint

• 
• 
• 

Check this.

 

[Akshay Ajmera]

What to do if pno is also not responding to you.

Basically I tried to applied for au ixigo credit card somewhere in March or April 2024. That time it was declined as I was not going to office, so verification was not possible.
Now I want to apply again, but even after completing 180 days, it is still asking me to wait for 180 days. I m mailing customer care again and again to delete my lead for au ixigo credit card, and even after mailing to customer care, nodal office and pno, I am unable to apply for this card.
Any suggestions

 

[Sinatra]

I think icici bank has changed the email id's. I'm not getting any response for more than a week from these email id's
headservicequality@icicibank.com
headcreditcards@icicibank.com
customer.care@icicibank.com
pno@icicibank.com

Only twitter route worked and they said someone will get in touch

what about people who don't use twitter, etc ?
i'm facing a peculiar issue with my icici CC. no one bothers to reply to mail.

 

[rakesh3929]

Kotak email ID service.cards@kotak.com is not working. The proper email ID is kotakmahindrabank.creditcards@kotak.com. @TechnoFino kindly note it.

 

[Sinatra]

Kotak email ID service.cards@kotak.com is not working. The proper email ID is kotakmahindrabank.creditcards@kotak.com. @TechnoFino kindly note it.

my general observation.. the moment the email exposed to public they tend to close those email.
to fool RBI banks provide email, but make it useless pretty soon.

 

[Talkwithfino]

my general observation.. the moment the email exposed to public they tend to close those email.
to fool RBI banks provide email, but make it useless pretty soon.

sounds true for Kotak at least...

 

[Akshay Ajmera]

Can you please add federal Bank in this list as well

 

[bhurle.aniket]

I think icici bank has changed the email id's. I'm not getting any response for more than a week from these email id's
headservicequality@icicibank.com
headcreditcards@icicibank.com
customer.care@icicibank.com
pno@icicibank.com

Only twitter route worked and they said someone will get in touch

Can you please help with your tweet?? even I'll try to post a new tweet on 'X'

 

[fit_future]

Thanks for sharing this helpful thread. Having a compiled list of credit card department contact details is really useful for quick resolutions.

 

[ManInTheSuit]

Hi, does anyone have Canara Bank customer care emails? I found a complaints portal but couldn't find CC Emails.

 

[GTSaketh]

Canara Bank support for mobile banking

Experience seamless mobile banking with Canara Bank's robust support. Unlock convenience and security in every transaction with our expert assistance. Canara Bank support for mobile banking Experience seamless mobile banking with Canara Bank's robust support. Unlock convenience and security...

canarabank.com

Hi, does anyone have Canara Bank customer care emails? I found a complaints portal but couldn't find CC Emails.

It says for customer related Queries.
hocss1@canarabank.com