It’s a big bug in points payments at hotelAccor website not working, I have a checkin tomorrow and want to redeem my points. Totally relying on Points as the booking is of around a lakh. The hotel confirmed that I can settle my bill using the points, but incase the server is down due to accor network, I am a little bit worried as I am not in a capacity to pay a bill of 1 lakh upfront.
It happened to me once in ITC fortune property they said site down and otp can’t be sent so I paid by card and checkout
It’s one day stay 8k bill so managed with card