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Au bank VKYC weird experience

asahi

TF Premier
Normally vkyc I got accustomed was: ask dob mail etc for verification & then show pan & aadhar then sign that’s it.
Au bank:
1.no matter what I’m not allowed to show Aadhar,
2.multiple times she keeps on repeating same questions even though i answered at the very 1st time, still she keep on asking same questions & i’ve to answer the same again & again
3.i’ve to explain clearly for What purpose I’m opening this account, i’ve to explain crystal clearly
4. She asked do i have any other bank accounts then i’ve to explain about them
5. She asked, me to show my house around for some reason
6. Biggest shocker: she questioned why I’m using iCloud mail instead of gmail. So i’ve to explain why I’m using iCloud mail to her instead of gmail, what the hell man.
7. She asked me where I’m working my salary my designation & also nature of work & my company field of work(it’s just savings account man)
8. Idk why but for some reason she keep on repeating don’t use this account for other reasons


9. She enquired whether i read terms & conditions of bank, how i got to know about Au bank
10. At last she shared a mail & asked me to give feedback about our interaction. I’ll definitely give once my account is opened


Believe it or not at no point its seemed like a account opening call, it seemed like i was being questioned for my life choices it’s seems more like a grilling
 
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I applied for zenith, agent came to verify in my dad's office. Asked whether he's properietor? To which my dad replied in affirmative he then proceeded to ask for property papers to prove the ownership lmao. Got good punjabi abuses hurled from my father.
Well done . . they deserve it..
 
On the other hand, Fincare account opening was super fast. Whole process took like 5 mins.. (faster then Maggie).
I used to have finacare acc, at that time you need to visit branch within in 1 year for full kyc, which I didn’t so account was closed, funny thing is i can still login to internet banking, but in accounts section, it’s shows my account was closed
 
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