Axis Airtel Card cashback blunder.

[Nubar]

I recently got Axis Airtel Card and on generation of statement, I realised that any bill payments done on Airtel App, be it Airtel bills or others, is being counted under 25% category. This means that there is no way to tap into Rs 500 monthly utility bill payment benefit as of now.

Refer to the screenshot below. The only payment in this month was for my electricity bill of Rs 1595 and cashback shown is Rs 300 whereas it should have been Rs 159.5.



Fellow community members, I would request you to keep above in mind while getting this card or wait till Axis settles these reporting issues with Airtel.

 

[AllSeeker]

If we are getting more, I guess there is no reason to complain, no?

 

[pprakash11]

If we are getting more, I guess there is no reason to complain, no?

They deduct if we get more.

 

[AllSeeker]

They deduct if we get more.

I've seen that yes, but I'm still in very much plus as far as supposed cashback vs received.

I'm kind of hoping they never fix this.

 

[pprakash11]

I've seen that yes, but I'm still in very much plus as far as supposed cashback vs received.

I'm kind of hoping they never fix this.

Hahahha!! This card is now best for you, while for others it's headache.

 

[ROUTRAY]

Is there any permanent solution or trick, every month getting wrong cashback, then reaching out to axis support pno mail (minimum 3 tries to let them fully understand).

Yes bro , by closing the card as Axis will not ever fix it's reward tracking system . Even premium cards of Axis is having the same issue . Wrong calculation of reward points/ cashback in every Axis card . Cards are great but you have to face this issue in order to get accurate cashback . Many people are facing this issue .

 

[pprakash11]

Guys I booked a Bharat gas cylinder using axis airtel cc in airtel thanks app but did not get any booking id or such from bharat gas how long does it take to generate a booking if anyone knows plz help

Did you get the booking details?
I also tried booking Indane Gas today, the amount got debited from Airtel Axis CC, while on Indane App no booking shows, also the refund is not done.
Have you received the refund ?

 

[SJ13]

Did you get the booking details?
I also tried booking Indane Gas today, the amount got debited from Airtel Axis CC, while on Indane App no booking shows, also the refund is not done.
Have you received the refund ?

Yes it is always happed everytime then if your provide them oder id even they can not track them

 

[pprakash11]

Yes it is always happed everytime then if your provide them oder id even they can not track them

I got fed up today, from calling Axis Bank, Airtel to even IOCL all denied and they kept transferring their stake to other that you should contact other... Order ID and transaction ID they don't know what it is..

I have also one failed Transaction on 16th September, not received refund yet? Any time frame in which you received refund?

 

[PavanPavan is verified member.]

I got fed up today, from calling Axis Bank, Airtel to even IOCL all denied and they kept transferring their stake to other that you should contact other... Order ID and transaction ID they don't know what it is..

I have also one failed Transaction on 16th September, not received refund yet? Any time frame in which you received refund?

Airtel payment bank + Axis both are worst only Airtel payments and recharged works here rest are waste

 

[pprakash11]

Airtel payment bank + Axis both are worst only Airtel payments and recharged works here rest are waste

yes exactly I told them that I am using your application to pay gas, water, electricity how come you dont show those transactions, they say it will be handled by Axis Bank.. While Axis Bank is next level torture, they are telling we will raise dispute only when you will ask denial letter,..

 

[PavanPavan is verified member.]

They are doing again and again this time it's way less than eligible, Can't handle any more
@TechnoFino

 

[pprakash11]

They are doing again and again this time it's way less than eligible, Can't handle any more
@TechnoFino

Same SMS for me as well. But my cashback is good to go this time ₹600, while in September Statement they have mentioned ₹835, I knew this error they will remove extra 235.

 

[PavanPavan is verified member.]

Same SMS for me as well. But my cashback is good to go this time ₹600, while in September Statement they have mentioned ₹835, I knew this error they will remove extra 235.

Mine is less they have mentioned 176 and giving 53 am eligible for 100

 

[jack333]

Watch my thread for Permanent solution

Airtel Axis Bank credit card Utility Bill payment cashback - Permanent solution and bonus trick

I'm giving you all a permanent solution to airtel axis Bank credit card Utility Bill cashback those who were not getting APBLUTIL and not getting 10% cashback. Register airtel app with a new mobile number. Do not give any permissions. Do not create upi. Create a wallet. Do not agree to...

www.technofino.in

 

[jack333]

@pprakash11 @prc1990 @pjain2712 in how many days are you guys getting refund for the money debited and not reflecting in the electricity or gas account? Do we need to raise dispute or it gets refunded automatically?

 

[pprakash11]

@pprakash11 @prc1990 @pjain2712 in how many days are you guys getting refund for the money debited and not reflecting in the electricity or gas account? Do we need to raise dispute or it gets refunded automatically?

In my case including weekends, total 6 days.

 

[jack333]

Did you raise a dispute with axis or was it automatic?

 

[pprakash11]

Did you raise a dispute with axis or was it automatic?

It was automatic. Tried raising dispute but the person who handled my case was useless, so I disconnected the call.

 

[jack333]

I always think who are more useless among the two- airtel app for payments or the axis bank cashback system and their support

 

[pjain2712]

@pprakash11 @prc1990 @pjain2712 in how many days are you guys getting refund for the money debited and not reflecting in the electricity or gas account? Do we need to raise dispute or it gets refunded automatically?

In 5 working days