Axis Airtel Card cashback blunder.

[Nubar]

I recently got Axis Airtel Card and on generation of statement, I realised that any bill payments done on Airtel App, be it Airtel bills or others, is being counted under 25% category. This means that there is no way to tap into Rs 500 monthly utility bill payment benefit as of now.

Refer to the screenshot below. The only payment in this month was for my electricity bill of Rs 1595 and cashback shown is Rs 300 whereas it should have been Rs 159.5.



Fellow community members, I would request you to keep above in mind while getting this card or wait till Axis settles these reporting issues with Airtel.

 

[SJ13]

Profile- Settings- Banking- BBPS

Click Only On Postpaid / Broadband
otherwise you will redirect to New Interface then may be you did not get CC option

 

[Wealth is my birth right!]

What is BBPS method?

Bharat bill payment system

 

[pjain2712]

Does anyone know any way to recharge Airtel broadband with custom amount?

 

[pprakash11]

@Sachin Jamdar Has the transaction settled, please update whether it is AIRTEL GURGAON IN or not ?

yes yesterday also i tried to pay Airtel Prepaid Number got same as " Airtel "
didn't confirm it is counted in 25% category or not
In statment if it is mentioned as Airtel Gurgaon Then it is counted on 25% category
please wait i will update you

 

[SJ13]

@Sachin Jamdar Has the transaction settled, please update whether it is AIRTEL GURGAON IN or not ?

Still Not settled i will update you soon

 

[pprakash11]

Still Not settled i will update you soon

okay!! my last date to pay is tomorrow

 

[SJ13]

okay!! my last date to pay is tomorrow

ohk if i will not update today then pay your bill
Or try to get at PG as a AIRTEL it my be helpful

 

[pprakash11]

ohk if i will not update today then pay your bill
Or try to get at PG as a AIRTEL it my be helpful

No No I will wait till tomorrow !! Anyhow yours will get settled by tomorrow!

 

[SJ13]

No No I will wait till tomorrow !! Anyhow yours will get settled by tomorrow!

Ohk then wait for tomorrow i will update you
Or any trick i get i will update you

 

[AllSeeker]

They have goofed up again, my airtel recharge of 666 was not considered in 25% cashback, in fact they chalked it up to
25/10/2022 AIRTEL PAYMENTS BANBANGALOREIN MISCELLANEOUS 666.00 Dr

I had contacted their chat support but they hang up, now have mailed to level 2 officer. For such a small issues need to contact them, really terrible.

 

[FinoGuy]

What is BBPS method?

Bharat bill pay

 

[SJ13]

They have goofed up again, my airtel recharge of 666 was not considered in 25% cashback, in fact they chalked it up to
25/10/2022 AIRTEL PAYMENTS BANBANGALOREIN MISCELLANEOUS 666.00 Dr

I had contacted their chat support but they hang up, now have mailed to level 2 officer. For such a small issues need to contact them, really terrible.

It has only too merchant appears
Airtel Gurgaon for Recharges & Airtel Mumbai for Utility
What is that?

 

[AllSeeker]

It has only too merchant appears
Airtel Gurgaon for Recharges & Airtel Mumbai for Utility
What is that?

Yes, they have shown merchants wrong all together.

 

[pprakash11]

It has only too merchant appears
Airtel Gurgaon for Recharges & Airtel Mumbai for Utility
What is that?

Yes.
While entering OTP,
for recharge/broadband/postpaid- It should come up "AIRTEL"
for utilities- It should come up "APBUTIL".

Later after transaction settlement, following should reflect
Recharge/Broadband/Postpaid - AIRTEL GURGAON IN
Utilities - AIRTEL MUMBAI IN

 

[SJ13]

Yes, they have shown merchants wrong all together.

Yes then they raised service request and crossed verification with Airtel if it is eligible then they give you after 60 days of maybe service request or transaction date
Still i did not receive my Aug month cash back properly

And please keep the screenshot for your all transactions because we can't trust on Axis

 

[SJ13]

Yes.
While entering OTP,
for recharge/broadband/postpaid- It should come up "AIRTEL"
for utilities- It should come up "APBUTIL".

Later after transaction settlement, following should reflect
Recharge/Broadband/Postpaid - AIRTEL GURGAON IN
Utilities - AIRTEL MUMBAI IN

Yup Absolutely Right

 

[pprakash11]

Yes then they raised service request and crossed verification with Airtel if it is eligible then they give you after 60 days of maybe service request or transaction date
Still i did not receive my Aug month cash back properly

And please keep the screenshot for your all transactions because we can't trust on Axis

And nor on Airtel also. Airtel guys straight tell this transaction has not been done on Airtel, we can't find your transaction here. You have just used our so called "Payment system". Any issues you have deal with Axis !

And Axis is always pain!!

 

[SJ13]

And nor on Airtel also. Airtel guys straight tell this transaction has not been done on Airtel, we can't find your transaction here. You have just used our so called "Payment system". Any issues you have deal with Axis !

And Axis is always pain!!

Yup , totally faulty is Airtel not Axis if you use there portal then it is there responsibility to track the transaction not the payment system
For Axis merchant was Airtel beyond then can't track your transaction

 

[Yoman]

Credit card option has removed from utility bill payment. How can I do that?

 

[SJ13]

Click Only On Postpaid / Broadband
otherwise you will redirect to New Interface then may be you did not get CC option

Credit card option has removed from utility bill payment. How can I do that?

Profile- Settings- Banking- BBPS