Axis Airtel Card cashback blunder.

[Nubar]

I recently got Axis Airtel Card and on generation of statement, I realised that any bill payments done on Airtel App, be it Airtel bills or others, is being counted under 25% category. This means that there is no way to tap into Rs 500 monthly utility bill payment benefit as of now.

Refer to the screenshot below. The only payment in this month was for my electricity bill of Rs 1595 and cashback shown is Rs 300 whereas it should have been Rs 159.5.



Fellow community members, I would request you to keep above in mind while getting this card or wait till Axis settles these reporting issues with Airtel.

 

[jack333]

I think they are debiting back the cashback earned by wallet balance trick.
But if we do genuine electricity or water bill payment through airtel app then also I'm getting merchant AIRTEL and not APBLUTIL. This card makes me scratch my head and pull my hair. It's just messed up. Even freecharge plus credit card is now only giving 1% on electricity bill payments. Axis bank is big time cheater. Only those who complain get the remaining cashback

 

[pprakash11]

yes it works

Nice. I got to know today, it gives 25% in that trick?

 

[PavanPavan is verified member.]

I think they are debiting back the cashback earned by wallet balance trick.
But if we do genuine electricity or water bill payment through airtel app then also I'm getting merchant AIRTEL and not APBLUTIL. This card makes me scratch my head and pull my hair. It's just messed up. Even freecharge plus credit card is now only giving 1% on electricity bill payments. Axis bank is big time cheater. Only those who complain get the remaining cashback

It is one of the worst card entire axis customer care doesn't know how it work.. This month i got a debit cashback and for debit cashback i earned 25% cashback

 

[SJ13]

Did Anyone Facing Issue your bill not paid but Debited from Card

 

[pprakash11]

It is one of the worst card entire axis customer care doesn't know how it work.. This month i got a debit cashback and for debit cashback i earned 25% cashbac

Did Anyone Facing Issue your bill not paid but Debited from Card

Yes. I Faced, but it got refunded within 4-5 days.

 

[SJ13]

Yes. I Faced, but it got refunded within 4-5 days.

Yes Bro Same here my most of utility bill are stuck and Airtel Even can't track it if you give them transaction id or oder id
they always say it is not belongs to Airtel Payment Banks then please contact your concern bank
but i don't how dump so are if i am using your portal then how the bank say it is done or not

 

[SJ13]

Even They Can Not provide the Payment Invoice for the Transactions

 

[SJ13]

Yes Bro Same here my most of utility bill are stuck and Airtel Even can't track it if you give them transaction id or oder id
they always say it is not belongs to Airtel Payment Banks then please contact your concern bank
but i don't how dump so are if i am using your portal then how the bank say it is done or not

due to Utility bill payment stuck so can not utilise 10% cashback of card

 

[SJ13]

Axis Always Consider 25% Categories and Even The On Airtel Payment Gateway it is always Appear AIRTEL if you paid Utility bill payment

 

[pprakash11]

Even They Can Not provide the Payment Invoice for the Transactions

yeah they don't provide it, it's better to take a screenshot which comes at last after entering OTP, i don't know where airtel transactions go, I can not find the history anywhere of my Electricity bills and Gas Bills

 

[pprakash11]

Axis Always Consider 25% Categories and Even The On Airtel Payment Gateway it is always Appear AIRTEL if you paid Utility bill payment

Till last month on Aug 23, I did an Electricity bill payment I got 10%, as on payment page I got APBLUTIL. Don't know this month, will be doing it next week. will update.

 

[SJ13]

yeah they don't provide it, it's better to take a screenshot which comes at last after entering OTP, i don't know where airtel transactions go, I can not find the history anywhere of my Electricity bills and Gas Bills

yes bro but even if you have those screenshots Airtel even can not do anything
even my Airtel app other transactions show those history but The Airtel Customer can not see those transactions i have send them with screenshot still they forward me to the please contact your bank seriously

 

[SJ13]

Till last month on Aug 23, I did an Electricity bill payment I got 10%, as on payment page I got APBLUTIL. Don't know this month, will be doing it next week. will update.

Bro Please Take your proof from safe side

 

[pprakash11]

yes bro but even if you have those screenshots Airtel even can not do anything
even my Airtel app other transactions show those history but The Airtel Customer can not see those transactions i have send them with screenshot still they forward me to the please contact your bank seriously

Both Airtel and Axis CuC are useless in respect of this Airtel Axis Card.

 

[Praneeth]

Nice. I got to know today, it gives 25% in that trick?

I think so as I always get 300 exactly do not know if its 10% or 25% but most probably its 25% , as 10% is almost extinct as per this conf

 

[Praneeth]

I think they are debiting back the cashback earned by wallet balance trick.
But if we do genuine electricity or water bill payment through airtel app then also I'm getting merchant AIRTEL and not APBLUTIL. This card makes me scratch my head and pull my hair. It's just messed up. Even freecharge plus credit card is now only giving 1% on electricity bill payments. Axis bank is big time cheater. Only those who complain get the remaining cashback

I dont think so , many got additional cashback that they are deducting I guess

 

[Praneeth]

Till last month on Aug 23, I did an Electricity bill payment I got 10%, as on payment page I got APBLUTIL. Don't know this month, will be doing it next week. will update

please do update bro

 

[Praneeth]

Till last month on Aug 23, I did an Electricity bill payment I got 10%, as on payment page I got APBLUTIL. Don't know this month, will be doing it next week. will update.

and my state is not there in electricity bill pay any chance to request anywhere for it to get added ?

 

[pprakash11]

and my state is not there in electricity bill pay any chance to request anywhere for it to get added ?

Hard luck bro. Electricity department guys are their own rulers, can't say about it.

 

[Praneeth]

Hard luck bro. Electricity department guys are their own rulers, can't say about it.

what I meant is , in airtel thanks app my biller is not present , does electricity department decide this or airtel themselves?