Axis Airtel Card cashback blunder.

[Nubar]

I recently got Axis Airtel Card and on generation of statement, I realised that any bill payments done on Airtel App, be it Airtel bills or others, is being counted under 25% category. This means that there is no way to tap into Rs 500 monthly utility bill payment benefit as of now.

Refer to the screenshot below. The only payment in this month was for my electricity bill of Rs 1595 and cashback shown is Rs 300 whereas it should have been Rs 159.5.



Fellow community members, I would request you to keep above in mind while getting this card or wait till Axis settles these reporting issues with Airtel.

 

[pjain2712]

I need to book Gas cylinder with Airtel Axis card, what is that I need to do to get cb in 10% category? Earlier I was getting APBLUTIL merchant name but now it isn't coming.

 

[jack333]

You will get automatically irrespective of merchant name. You can select 10% coupon if you want. But you will get even if you don't select

 

[PavanPavan is verified member.]

Anyone got cashback of the FEB Month Credited ?

 

[iNokia]

Not yet. I am waiting the moment it gets credited to close the card.

 

[Chaitanya-a]

Anyone got cashback of the FEB Month Credited ?

Today got for Flipkart card. For airtel, might receive by tomorrow.

 

[djai]

How to apply for this card

 

[Chaitanya-a]

How to apply for this card

Via Airtel app 'Financial services' section.

 

[PavanPavan is verified member.]

Not yet. I am waiting the moment it gets credited to close the card.

Even am waiting

 

[PavanPavan is verified member.]

Today got for Flipkart card. For airtel, might receive by tomorrow.

Usually it's 7th or 8th of every month

 

[PavanPavan is verified member.]

Today got for Flipkart card. For airtel, might receive by tomorrow.

Why are you closing this card is it because of AXIS support ?

 

[Chaitanya-a]

Why are you closing this card is it because of AXIS support ?

Not me. @iNokia is closing.

 

[panchabhut]

My apologies. The image has been pixelated. Here you go.

That "Misc" classification is due to Razorpay. They unethically inject "RAZ*" prefix to the merchant name and Axis systems get confused. This is a known issue. While making payment, make sure the gateway is Juspay only. If its Razorpay, abort payment. I faced same issue with airtel as well as swiggy. However, in my case, they credited diff cashback after 2-3 months.

 

[iNokia]

Why are you closing this card is it because of AXIS support ?

no use for me personally anymore. but also got tired of axis not crediting cc payment in 3+ business days, payment failures in utility bill on airtel app and now dcc charges on axis cards. overall it was an underwhelming experience for me. just keeping ltf fk with me now.

 

[PavanPavan is verified member.]

no use for me personally anymore. but also got tired of axis not crediting cc payment in 3+ business days, payment failures in utility bill on airtel app and now dcc charges on axis cards. overall it was an underwhelming experience for me. just keeping ltf fk with me now.

Think about it i accept it's pathatic support..But this card for now is best in utility

 

[panchabhut]

Think about it i accept it's pathatic support..But this card for now is best in utility

Its best only when it works. Half the time, any attempt of non-airtel utility payment via airtel app throws up error.

 

[Chaitanya-a]

Its best only when it works. Half the time, any attempt of non-airtel utility payment via airtel app throws up error.

I'm not getting any error for non airtel utility payments like electricity bills. However after payment, it takes some time to confirm nowadays but very nominal failure rate.

 

[PavanPavan is verified member.]

I'm not getting any error for non airtel utility payments like electricity bills. However after payment, it takes some time to confirm nowadays but very nominal failure rate.

Guys you got cashback for FEB ?

 

[Chaitanya-a]

Guys you got cashback for FEB ?

Not yet

 

[iNokia]

Still not gotten Feb cashback. I think it being a 28 day month ducked axis systems.

 

[PavanPavan is verified member.]

Still not gotten Feb cashback. I think it being a 28 day month ducked axis systems.

Think yes poor systems