Axis Airtel Card cashback blunder.

[Nubar]

I recently got Axis Airtel Card and on generation of statement, I realised that any bill payments done on Airtel App, be it Airtel bills or others, is being counted under 25% category. This means that there is no way to tap into Rs 500 monthly utility bill payment benefit as of now.

Refer to the screenshot below. The only payment in this month was for my electricity bill of Rs 1595 and cashback shown is Rs 300 whereas it should have been Rs 159.5.



Fellow community members, I would request you to keep above in mind while getting this card or wait till Axis settles these reporting issues with Airtel.

 

[SJ13]

Mine is MasterCard. I checked, and now it is not happening. Did not get proper cashback for postpaid bill payment?

So you will mail them with proof of payment they will be credited in next month
After raised service request get followup for that

 

[jack333]

Airtel and axis have updated their system. Now we are getting correct cashback of airtel bills and utility irrespective of the merchant name we get

 

[hashk4]

Do you get 10% on big basket spends on Airtel card when ordering from Tata Neu app?

 

[Chaitanya-a]

Do you get 10% on big basket spends on Airtel card when ordering from Tata Neu app?

Nope.

 

[Arka2020]

Anyone facing issue with electricity bill payment after entering Mastercard details?
My brother got this card but getting "Something went wrong please try again later" Message and even after he attempt to click on pay bill button, he get another error "Your transaction had failed due to technical error. Please try again later".
What can be done? This is now happening since last 4-5 days. Would he contact Axis bank Or Airtel? If Airtel which number to contact?

I received my card today. Same error for broadband payment.. Don't Know why..

 

[Manoj Pant]

Can I get Airtel Axis Master Card cash back benifits while doing Airtel prepaid recharge via Airtel thanx app using thanx app discounts coupons and Airtel card both?

 

[Chaitanya-a]

Can I get Airtel Axis Master Card cash back benifits while doing Airtel prepaid recharge via Airtel thanx app using thanx app discounts coupons and Airtel card both?

Thanks app doesn't provide any discount. Do they?

 

[Manoj Pant]

Thanks app doesn't provide any discount. Do they?

I can see some discount coupons in thnx app for recharge. Can these coupons clubbed with Airtel Axis cc 25% cashback benifits?

 

[pprakash11]

I can see some discount coupons in thnx app for recharge. Can these coupons clubbed with Airtel Axis cc 25% cashback benifits?

Yes. Apply these coupons only and dont apply that 25% cashback that comes on payment page, still you will get 25%.

 

[Chaitanya-a]

I can see some discount coupons in thnx app for recharge. Can these coupons clubbed with Airtel Axis cc 25% cashback benifits?

Mujhe aaj tak ni dia Airtel ne coupon. What am I doing wrong?
Btw you can apply these discount and do the payment via Airtel card. Don't apply 25% Cashback offer.

 

[pprakash11]

Mujhe aaj tak ni dia Airtel ne coupon. What am I doing wrong?
Btw you can apply these discount and do the payment via Airtel card. Don't apply 25% Cashback offer.

I'm platinum member and I can see these coupons since long back when I was Gold Member.

 

[Manoj Pant]

Yes. Apply these coupons only and dont apply that 25% cashback that comes on payment page, still you will get 25%.

Can I get 25% Cashback without applying it in payment page?

 

[pprakash11]

Can I get 25% Cashback without applying it in payment page?

100%

 

[Manoj Pant]

100%

Thnx bro

 

[Manoj Pant]

@jack333 @pprakash11 @Chaitanya-a
is it a correct Payment setting to receive 25 % cashback or I have to Apply 2nd one Airtel Axis Bank Credit Card?

 

[pprakash11]

@jack333 @pprakash11 @Chaitanya-a
is it a correct Payment setting to receive 25 % cashback or I have to Apply 2nd one Airtel Axis Bank Credit Card?

Yes that is a correct setting. Don't apply 2nd one. Apply ₹4 coupon and once send that OTP entering page screenshot!! There you should get "Airtel".

 

[Chaitanya-a]

@jack333 @pprakash11 @Chaitanya-a
is it a correct Payment setting to receive 25 % cashback or I have to Apply 2nd one Airtel Axis Bank Credit Card?

Yes that's correct. Don't apply airtel axis coupon and go ahead with the payment.

 

[Manoj Pant]

Yes that is a correct setting. Don't apply 2nd one. Apply ₹4 coupon and once send that OTP entering page screenshot!! There you should get "Airtel".

Yes I got OTP sms which mention at " Airtel"..but still confused about what is the use of 2nd option Airtel Axis card? I dnt wanna loose my 25% for this Rs 4 discount coupon.

 

[pprakash11]

Yes I got OTP sms which mention at " Airtel"..but still confused about what is the use of 2nd option Airtel Axis card? I dnt wanna loose my 25% for this Rs 4 discount coupon.

You will not loose 25% for sure.
That 2nd coupon is gimmick just to lure.

I never apply that 2nd one, always I prefer the first one.

 

[ssg9931309]

This might be off the topic. But, has anyone been able to add their MasterCard Axis Airtel card on HDFC BillPay portal? I have been getting an "Invalid Authenticator"error. Pls Help.