Axis Airtel Card cashback blunder.

[Nubar]

I recently got Axis Airtel Card and on generation of statement, I realised that any bill payments done on Airtel App, be it Airtel bills or others, is being counted under 25% category. This means that there is no way to tap into Rs 500 monthly utility bill payment benefit as of now.

Refer to the screenshot below. The only payment in this month was for my electricity bill of Rs 1595 and cashback shown is Rs 300 whereas it should have been Rs 159.5.



Fellow community members, I would request you to keep above in mind while getting this card or wait till Axis settles these reporting issues with Airtel.

 

[RajeshV]

The 10% cashback is applicable for any bills and recharges that you pay through the Airtel App.

But there's everything in there...

School Fee (not working?), Property Tax, Insurance, CC, Rent, etc...

Maybe just the Recharges and Utilities sections? Even that includes School Fee though.

 

[4uziaul]

But there's everything in there...

School Fee (not working?), Property Tax, Insurance, CC, Rent, etc...

Maybe just the Recharges and Utilities sections? Even that includes School Fee though.

Obviously not those.

 

[Strange]

Axis is always ready to take bamboo

I think Axis ke snitches is thread ko bhi padhte rahte hai tabhi to mera Bigbasket ke Innovative Retail Concept wale transaction par 10% cashback de diya without any complaint. Threads padh ke bugs ko fix kar rahe so they don't have to take bamboo.

 

[4uziaul]

I think Axis ke snitches is thread ko bhi padhte rahte hai tabhi to mera Bigbasket ke Innovative Retail Concept wale transaction par 10% cashback de diya without any complaint. Threads padh ke bugs ko fix kar rahe so they don't have to take bamboo.

Koi shaq

 

[abhipsab]

Guys I spent almost 7k+ on zomato, swiggy and big basket in one billing cycle and one transactions on airtel app of Rs.199. But the cashback calculated is Rs 358. How is it possible? Are they calculating 5% Instead of 10%? Who should i reach out to get this corrected?

 

[akshayhs]

Guys I spent almost 7k+ on zomato, swiggy and big basket in one billing cycle and one transactions on airtel app of Rs.199. But the cashback calculated is Rs 358. How is it possible? Are they calculating 5% Instead of 10%? Who should i reach out to get this corrected?

Post your transaction details

 

[abhipsab]

Post your transaction details

Post where ?

 

[RishiKiDev]

Post where ?

You can post the screenshot of your statement here in this thread and please do hide sensitive details before posting

 

[abhipsab]

Attaching the transactions.

 

[abhipsab]

Someone please check and tell me if my math is bad or axis bank is fooling people

 

[RishiKiDev]

Someone please check and tell me if my math is bad or axis bank is fooling people

I think all the swiggy transactions with BUNDL TECHNOLOGIES as merchant got only 1% Cashback instead of 10%

 

[SamPtnk]

Airtel + Axis = Vijay Mallya combo

 

[Rohith-2009]

I think all the swiggy transactions with BUNDL TECHNOLOGIES as merchant got only 1% Cashback instead of 10%

Axis will know who I'm after my statement. I'll raise the issue on rbi ombudsman if I don't get correct cashback

 

[SpiesCan'tCatchMe]

I think all the swiggy transactions with BUNDL TECHNOLOGIES as merchant got only 1% Cashback instead of 10%

Absolutely correct, even I got 1% for the transactions of BUNDL technology

 

[abhipsab]

Who do I reach out to now? Axis customer care? And then ?

 

[Strange]

Who do I reach out to now? Axis customer care? And then ?

pno@axisbank.com . .

 

[SamPtnk]

Axis will know who I'm after my statement. I'll raise the issue on rbi ombudsman if I don't get correct cashback

RBI doesn't help and Axis points as correct cashback according to MCC

 

[Raun]

I think all the swiggy transactions with BUNDL TECHNOLOGIES as merchant got only 1% Cashback instead of 10%

Same thing happened with me aswell. Swiggy transactions appearing as BUNDL Technologies. Not getting 10% on these.

 

[pranavcool]

I received 25% on my last recharge having payment bank as name

 

[card-shard]

I see so many people are affected, still people perhaps are not writing emails to Axis PNO to start showing cashback for each transactions in their statement. Whole thing will get simplified, if that is fixed.
Axis already shows calculated cashback for each transaction in their Ace/FK card statements.
So, perhaps with multiple people complaining, they will make similar format for Airtel card statement as well.

I will suggest everyone to write an email to PNO & share screenshot here for mass mobilisation.

@abhipsab plz chk this thread: https://www.technofino.in/community...credited-for-the-3rd-consecutive-month.20324/