Error while trying to reopen IDFC savings account

[msankadi]

I think when IDFC started their banking division I had taken the ltf savings and cc...and then closed it

Now I am trying to reopen the Savings account through their website but I am facing the error...anyone knows how to get around this? I want to do an offline/humanless process as much as possible instead of interacting with useless uninformed bank reps...if possible

 

[Anindya98]

I think when IDFC started their banking division I had taken the ltf savings and cc...and then closed it

Ask them to delink your number with your old customer ID or Reopen using the same Cus ID

 

[msankadi]

Ask them to delink your number with your old customer ID or Reopen using the same Cus ID

Thanks tried calling them....they are asking me to come to the branch now...man I wish they had already blocked cc payment via dc then I would have no need to apply for savings account...anyways they are going to block it in 3-4 months

 

[Anindya98]

Thanks tried calling them....they are asking me to come to the branch now.

Email them then they will remove it via the back-end team.

I wish they had already blocked cc payment via dc then I would have no need to apply for savings account...anyways they are going to block it in 3-4 months

Earned more than 4K points last month using Select DC

 

[msankadi]

Email them then they will remove it via the back-end team.

Earned more than 4K points last month using Select DC

Thanks let me try emailing them...any special email id as well for seniors apart from the banker@idfc one?

 

[Anindya98]

Thanks let me try emailing them...any special email id as well for seniors apart from the banker@idfc one?

First, try this one and also drop a message on X for faster resolution

 

[msankadi]

First, try this one and also drop a message on X for faster resolution

After the call and email...got a call within 1 hour...they are sending an executive to house (10km) for account opening

If this is the level of service IDFC will have. ...this might be the start of a great relationship

 

[varun__goel_]

I think when IDFC started their banking division I had taken the ltf savings and cc...and then closed it

Now I am trying to reopen the Savings account through their website but I am facing the error...anyone knows how to get around this? I want to do an offline/humanless process as much as possible instead of interacting with useless uninformed bank reps...if possible

View attachment 59359

If you ever held a savings account with the bank, you cannot open another account online. Don't know why banks are putting such restrictions

Visiting branch is the only option as of now

 

[Anindya98]

After the call and email...got a call within 1 hour...they are sending an executive to house (10km) for account opening

If this is the level of service IDFC will have. ...this might be the start of a great relationship

Service is top-notch but recently faced issues in the First Rewards Portal my few transactions have not yet been tracked for almost 14 days now for RPs.

 

[Anindya98]

After the call and email...got a call within 1 hour...they are sending an executive to house (10km) for account opening

If this is the level of service IDFC will have. ...this might be the start of a great relationship

I also hold 3 Accounts 1 Individual & 2 Joint and 1 more family member's account. A total of 4 accounts recently got upgraded to First Select now trying for Wealth they said to wait for a minimum of 3 months. Also, adding my other accounts under family banking.

 

[Vasuki]

I also hold 3 Accounts 1 Individual & 2 Joint and 1 more family member's account. A total of 4 accounts recently got upgraded to First Select now trying for Wealth they said to wait for a minimum of 3 months. Also, adding my other accounts under family banking.

Just add 10 lakh in account and get it done

 

[Vasuki]

If you ever held a savings account with the bank, you cannot open another account online. Don't know why banks are putting such restrictions

Visiting branch is the only option as of now

Isn't hdfc does same ?

 

[varun__goel_]

Isn't hdfc does same ?

Every bank ...

 

[Vasuki]

I want to do an offline/humanless process as much as possible instead of interacting with useless uninformed bank reps

Thirsty go to well not otherwise
Once your customer I'd is generated you have to open offline
Even after account is closed in idfc, system still have all information & perceives you as old customer

 

[Anindya98]

Just add 10 lakh in account and get it done

I have negotiated for 3L for Wealth and currently I don't have 10L to fund

 

[Vasuki]

I have negotiated for 3L for Wealth and currently I don't have 10L to fund

Lol how. . what did you negotiate

 

[Anindya98]

Lol how. . what did you negotiate

It's a new branch, opened last quarter, I am the only customer holding First Select Account rest are mostly 10K or 25K MAB & I keep almost 3.5L in the branch. And occasionally refer my friends. Also, have a good relationship with the BM as he is my ex-ICICI DBM.

 

[Vasuki]

It's a new branch, opened last quarter, I am the only customer holding First Select Account rest are mostly 10K or 25K MAB & I keep almost 3.5L in the branch. And occasionally refer my friends. Also, have a good relationship with the BM as he is my ex-ICICI DBM.

If u keep 3.5 u will have wealth upgrade automatically

 

[Anindya98]

If u keep 3.5 u will have wealth upgrade automatically

Not Sure I don't think they will automatically upgrade on 14th June I was upgraded to Select

 

[msankadi]

Not Sure I don't think they will automatically upgrade on 14th June I was upgraded to Select

How long do we have to keep the amount 5 or 10L once we fund the account with that amount?

I have read that it's just for a couple of weeks?