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HDFC Infinia upgrade

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Player456

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Hi Friends,

I currently have Regalia Gold credit card and I want to get upgraded to Infinia Credit card.

1. I have credit limit of 12.3 lakhs in my Regalia Gold credit card.
2. I have spent more than 8 lakhs in last 6 months
3. I have greater than 3 lakhs Net salary credited in HDFC salary account.

Will I be eligible for Infinia Credit card upgrade? Talked to RM regarding this but he said I am not eligible.
 
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Player456 said:
They came back and now asking for Salary slip. What should I do next? I know that the Salary credit for this now has to be 5 lakhs. Mine is between 3-3.5 lakhs. This seems now going to get rejected.

View attachment 80076

Any suggestions?
Click to expand...
just try mentioning that u have the said limit of 8L and the required spends and see

if they still ask for docs send it and if they reject mail pno and say u have already met the requirements of spends and limit needed and see simple 😛
 
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Player456 said:
They came back and now asking for Salary slip. What should I do next? I know that the Salary credit for this now has to be 5 lakhs. Mine is between 3-3.5 lakhs. This seems now going to get rejected.

View attachment 80076

Any suggestions?
Click to expand...
Pretty sure your application will be rejected if your billed spends have not reached 9L. Also they should never ask Itr salary slip for spends based upgrade. I have a suggestion.
Inform them you have some issues with getting payslip and ITR, as you are travelling currently, and you will be requesting for Infinia upgrade in future. Tell them to close the current upgrade request ticket and Apologize if required. Once bill gets generated, send a fresh mail to PriorityRedressal.CreditCards@hdfcbank.com
 
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vishp said:
Pretty sure your application will be rejected if your billed spends have not reached 9L. Also they should never ask Itr salary slip for spends based upgrade. I have a suggestion.
Inform them you have some issues with getting payslip and ITR, as you are travelling currently, and you will be requesting for Infinia upgrade in future. Tell them to close the current upgrade request ticket and Apologize.
Click to expand...
yes but this is lower level anyways xD useless af 😛 if they decline he will anyways go to pno and will get proper resolution there
 
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kvndsz512 said:
yes but this is lower level anyways xD useless af 😛 if they decline he will anyways go to pno and will get proper resolution there
Click to expand...
Haha yeah. But still better to keep one level of request open. Many have got infinia approval through grievance. If PNO rejects, only MD Desk remain who rarely change from PNO stance.
 
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Player456 said:
They came back and now asking for Salary slip. What should I do next? I know that the Salary credit for this now has to be 5 lakhs. Mine is between 3-3.5 lakhs. This seems now going to get rejected.

View attachment 80076

Any suggestions?
Click to expand...
Same bucket as you are. I denied the salary slip or ITR initially. But later got a call from HDFC that they need it to process it further. I have submitted it yesterday. Yet to hear back from them.
 
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sanket1549 said:
Same bucket as you are. I denied the salary slip or ITR initially. But later got a call from HDFC that they need it to process it further. I have submitted it yesterday. Yet to hear back from them.
Click to expand...
If your request get rejected. PLEASE DO NOT SEND ITR to PNO. Just mention spends and Limit, and mention that you satisfy 9L+ spends and 8L+ limit criteria.
 
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vishp said:
Haha yeah. But still better to keep one level of request open. Many have got infinia approval through grievance. If PNO rejects, only MD Desk remain who rarely change from PNO stance.
Click to expand...
yes but he has met the spends and has the required limit i guess so pno should not decline 😛
 
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vishp said:
Pretty sure your application will be rejected if your billed spends have not reached 9L. Also they should never ask Itr salary slip for spends based upgrade. I have a suggestion.
Inform them you have some issues with getting payslip and ITR, as you are travelling currently, and you will be requesting for Infinia upgrade in future. Tell them to close the current upgrade request ticket and Apologize if required. Once bill gets generated, send a fresh mail to PriorityRedressal.CreditCards@hdfcbank.com
Click to expand...
I am thinking of sending the salary slips that they have asked and in the email mention about my spends and criteria again. This time I will write more boldy. Now if they reject then I will wait for the bill to get generated on 18th and then send an email directly to PNO. What do you think?
 
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Player456 said:
I am thinking of sending the salary slips that they have asked and in the email mention about my spends and criteria again. This time I will write more boldy. Now if they reject then I will wait for the bill to get generated on 18th and then send an email directly to PNO. What do you think?
Click to expand...
You can try
 
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