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ICICI rupay Coral Rupay CC transaction failure refund issue.

I raised the Service Request via IMobile App after 2 days from the transaction date. After waiting for a week, i called the customer care & sent an email , but both the time he told me to wait till 30th sept. (Transaction date- 17aug). What should i do.. ! My bill is raised now & last date is 25th sept.
I raised dispute via net banking without blocking the card, received interim chargeback credit immediately. Your card blocked or not while raising dispute through iMobile??
 
I raised dispute via net banking without blocking the card, received interim chargeback credit immediately. Your card blocked or not while raising dispute through iMobile??
I raised the SR (Service Request) from the Imobile after waiting for 72 hours for automated refund. I am following up with the customer care through that SR only. Now , my bill is generated & i'm unable to raise the transaction dispute because there is no transaction reflecting in the current statement.
 
I am not getting reward points properly
In i Mobile it shows some time 1,2,0 for 100 transaction with same app to same murchant
 
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