PNB Credit cards experience | Application process and time

[abythomas557]

Hi,
Can any one share the experience with Punjab national bank credit cards?

 

[CardTox]

Today i.e. 25 March, i applied for PNB cc online, it went smooth and they offered me cc limit of 284k. The documents upload is very buggy, was not able to upload required documents... waiting for video kyc next business day

 

[rutuls536]

how many international & domestic lounge access does PNB RuPay Select card provide?

 

[ayush0010]

They seriously need to work on the application process with regards to the document collection.
While applying online, they just ask for last 3 Pay slips and 6 months bank statement. Then, they put the application on hold and do not share any reason/details. We then need to contact customer care and they will tell that you have not shared Form 16 (which was never asked) and bank statement (which we actually did). So, you need to email both of these. Then, again a new email comes that Form 16 is only applicable if income < 5 LPA. So, you need to sent ITR acknowledgement.

 

[maverick]

I

They seriously need to work on the application process with regards to the document collection.
While applying online, they just ask for last 3 Pay slips and 6 months bank statement. Then, they put the application on hold and do not share any reason/details. We then need to contact customer care and they will tell that you have not shared Form 16 (which was never asked) and bank statement (which we actually did). So, you need to email both of these. Then, again a new email comes that Form 16 is only applicable if income < 5 LPA. So, you need to sent ITR acknowledgement.

Raised this issue to rbi ombudsman but no reply yet..

 

[Arun_connect]

15/02/2023-Applied through branch
The BM had the same problem uploading documents like many users face while applying online. He scanned the application forms and tried to upload it in CC portal but he was unable to do so the document size was above 4MB. Then I requested him to upload only the acknowledgment page of my ITR instead of scanning the whole ITR still the error persisted. The BM said he'll try later. I didn't want to hassle him further. I noted the UARN number and left. I was able to track my application as submitted in PNB Genie app
25/02/2023- I wrote an email to creditcardpnb2@pnb.co.in I got an reply that they are yet to receive my application at their processing center and only after it is received at their end they'll consider processing my application.
27/02/2023- I went to the branch to inquire about my cc application status, BM said he was still unable to upload the docs and he said he will courier the application to the card processing center later that day.
09/02/2023-Again wrote an email to the customer care I got an reply that my application has been received by them and it is under processing and I'll get an SMS or Email if they need additional documents.
Still waiting

Got my approval today
15/02/2023-Applied through branch for Rupay select
12/03/2023-Got verification call from PNB
27/03/2023-Got approval SMS and activated my Virtual card (Applied for Rupay select but I got PNB Gold)

 

[jack333]

Did anyone else also face the loop where we click resume and after entering Otp again the last page opens?

 

[RupayMan]

Did anyone else also face the loop where we click resume and after entering Otp again the last page opens?

I was facing the same, later i applied in bank directly, still now it's under process for more than 10 days

 

[RupayMan]

Got my approval today
15/02/2023-Applied through branch for Rupay select
12/03/2023-Got verification call from PNB
27/03/2023-Got approval SMS and activated my Virtual card (Applied for Rupay select but I got PNB Gold)

So I applied on 15th March, will it take a month to get verification call?? Some ppl does in online and all things done in a week, ridiculous process for PNB

 

[RupayMan]

Today i.e. 25 March, i applied for PNB cc online, it went smooth and they offered me cc limit of 284k. The documents upload is very buggy, was not able to upload required documents... waiting for video kyc next business day

You didn't get the Loop after the OTP in online application? Any accounts in pnb?

 

[jack333]

I was facing the same, later i applied in bank directly, still now it's under process for more than 10 days

I've mailed them to reset the application. Lets see

 

[Unleash]

I had also applied for Rupay Select card 2 weeks back, with no further update. Contacted their support last week and they said my VKYC is pending which is incorrect. I had completed my VKYC on same day of application. The Genie app shows VKYC status and verification as not applicable. Their support said to resume application and perform VKYC again, but i get this web error after submitting the otp JSONObject["data"] is not a JSONObject. Later they mentioned to email creditcardpnb2@pnb.co.in and get the status, but still waiting for their reply.

Do they have any other email adress to report?

 

[RupayMan]

I've mailed them to reset the application. Lets see

I sent a video proof also to pnb, Check out how ridiculous their reply is,

 

[jack333]

You are requested to push the said application in our system 🤣🤣🤣
This is just hilarious. I can't stop laughing 🤣🤣🤣

 

[MOhit __]

Did anyone else also face the loop where we click resume and after entering Otp again the last page opens?

yes, facing this issue, not able to proceed

 

[jack333]

Bro @Balavengat was it you or the moderators who got my comment deleted 🤣

 

[RupayMan]

Bro @Balavengat was it you or the moderators who got my comment deleted 🤣

I cannot delete any comments, could be a moderator

 

[jack333]

I thought you reported it to the moderator🤣

 

[RupayMan]

I thought you reported it to the moderator🤣

Moderator's job is to moderate a comment isn't? Doesn't need to report..

 

[vaibhav111vaibhav111 is verified member.]

Bro @Balavengat was it you or the moderators who got my comment deleted 🤣

Yeah I did.. cause you shared the joke and you both got the joke but I had to still delete you know why.

 

[Arun_connect]

So I applied on 15th March, will it take a month to get verification call?? Some ppl does in online and all things done in a week, ridiculous process for PNB

They take their own sweet time. All we can do is wait. You can call their customer care to get an update on your application the agents are helpful. I wrote around 2 emails back to back asking them about the my application status and the next day I received the verification call.