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Premier to Eterna Upgrade

I've recently emailed to eterna@bobfinancial.com for upgrading my Premier card to Eterna.
They have asked me to do the process online but since I already hold 1 BOB card, there is no option to apply for 2nd card.

How do I do it? Offline? or with conversions@bobfinancial.com.

Conversions team will send a form to fill and sign but that form has BOB Fees and not LTF

How to proceed?
 
There is no 30 L rule ..It will based on credit score and history
kindly refer attached communication received from BOB where they clearly mentioned 30L criteria for converting Eterna to LTF!!
 

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  • Screenshot_2022-08-19-19-13-42-80_e307a3f9df9f380ebaf106e1dc980bb6.jpg
    Screenshot_2022-08-19-19-13-42-80_e307a3f9df9f380ebaf106e1dc980bb6.jpg
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