• Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.

Premier to Eterna Upgrade

alphadark7

TF Premier
TF Family
Moderator
VIP Lounge
I've recently emailed to eterna@bobfinancial.com for upgrading my Premier card to Eterna.
They have asked me to do the process online but since I already hold 1 BOB card, there is no option to apply for 2nd card.

How do I do it? Offline? or with conversions@bobfinancial.com.

Conversions team will send a form to fill and sign but that form has BOB Fees and not LTF

How to proceed?
 
[UPDATE] - BOB Premier LTF to Eterna PAID

14th July 2022 -
Requested for upgrade
22nd July 2022 - Reminder mail #1 to conversion team
29th July 2022 - Reminder mail #2 with escalation team in CC
2nd August 2022 - "We would like to inform you that your request is under reviewing we will revert you shortly after receiving confirmation from higher authorities."
10th August 2022 - Reminder mail #3 with escalation team in CC
17th August 2022 - Reminder mail #4 with escalation team in CC
18th August 2022 - "We have received your request for up-gradation of current card & we would like to inform you that your request is under process."
19th August 2022 - BOB card website - can see a new card number and an SMS came about the payment where the limit was showing 3L which was previously 75k. *assuming they have accepted the request and formal communication and card delivery is pending*

p.s: can anyone confirm that the Eterna CC series start from 4531?

Edit: Documents shared were - Bank Statement and Salary Slip 1L plus, Card Upgrade Form.

25th August 2022 - CARD DELIVERED
 
Last edited:
[UPDATE] - BOB Premier LTF to Eterna PAID

14th July 2022 -
Requested for upgrade
22nd July 2022 - Reminder mail #1 to conversion team
29th July 2022 - Reminder mail #2 with escalation team in CC
2nd August 2022 - "We would like to inform you that your request is under reviewing we will revert you shortly after receiving confirmation from higher authorities."
10th August 2022 - Reminder mail #3 with escalation team in CC
17th August 2022 - Reminder mail #4 with escalation team in CC
18th August 2022 - "We have received your request for up-gradation of current card & we would like to inform you that your request is under process."
19th August 2022 - BOB card website - can see a new card number and an SMS came about the payment where the limit was showing 3L which was previously 75k. *assuming they have accepted the request and formal communication and card delivery is pending*

p.s: can anyone confirm that the Eterna CC series start from 4531?
yes it's starts from 4531
 
[UPDATE] - BOB Premier LTF to Eterna PAID

14th July 2022 -
Requested for upgrade
22nd July 2022 - Reminder mail #1 to conversion team
29th July 2022 - Reminder mail #2 with escalation team in CC
2nd August 2022 - "We would like to inform you that your request is under reviewing we will revert you shortly after receiving confirmation from higher authorities."
10th August 2022 - Reminder mail #3 with escalation team in CC
17th August 2022 - Reminder mail #4 with escalation team in CC
18th August 2022 - "We have received your request for up-gradation of current card & we would like to inform you that your request is under process."
19th August 2022 - BOB card website - can see a new card number and an SMS came about the payment where the limit was showing 3L which was previously 75k. *assuming they have accepted the request and formal communication and card delivery is pending*

p.s: can anyone confirm that the Eterna CC series start from 4531?
Did u shared itr or any income documents...??? Did u tried to push for LTF
 
[UPDATE] - BOB Premier LTF to Eterna PAID

14th July 2022 -
Requested for upgrade
22nd July 2022 - Reminder mail #1 to conversion team
29th July 2022 - Reminder mail #2 with escalation team in CC
2nd August 2022 - "We would like to inform you that your request is under reviewing we will revert you shortly after receiving confirmation from higher authorities."
10th August 2022 - Reminder mail #3 with escalation team in CC
17th August 2022 - Reminder mail #4 with escalation team in CC
18th August 2022 - "We have received your request for up-gradation of current card & we would like to inform you that your request is under process."
19th August 2022 - BOB card website - can see a new card number and an SMS came about the payment where the limit was showing 3L which was previously 75k. *assuming they have accepted the request and formal communication and card delivery is pending*

p.s: can anyone confirm that the Eterna CC series start from 4531?

Edit: Documents shared were - Bank Statement and Salary Slip 1L plus, Card Upgrade Form.
When did u get Premier?
 
Back
Top