Aniket
TF Prestige
Jab emotional card ka name liya aur ghar pe aaya tha, FD same rate pe kar diya toh doubt 🧐
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RBIO: Received compensation of Rs. 20,000 from Axis Bank
- Thread starter sjmajumder
- Start date
- Replies 253
- Views 8K
OP khush to ham bhi khush 😜
Mer wali post mai to 3-0 ka score chalra in favor of hdfc 🥲
Aniket
TF Prestige
Kaunsi ? 😬
Bank paid you 20K compensation in cash? Did you sign a receipt with revenue stamp for the same?
This is not the way compensations are paid by banks. They need accounting for the same.
Yes Cash... RM told that they will do something via petty cash voucher at branch level ... It is not a proper on paper compensation, more of backdoor way of settling the case
Aniket
TF Prestige
Ab BM & RM ya baaki ke officer sharkaho pe baitha ke rakhenge 🙂
He was the same person who told nothing can be done, just Sorry! 😂
It's your personal choice, but I wouldn't have accepted it. It is illegal.
Farhad sekh
TF Premier
Itna compensation loge axis se , to devaluation to karega hi na😅
I agree, however RM and his manager both accepted this as human mistake. RM said that if matter escalated, it will have impact on his career and personal growth, same was said by RM's manager as well when I spoke to him. While they may be pulling out an emotional card, I did not want RM to get affected this way. It was a human error only from RM's side
you have your reasons. but have you thought, where do you think the 20k is coming from?
Exactly my point.
In the situation I was in, there were only two choices.
One - accept the amount and move on, and meanwhile help out the RM or
Two - Pursue this further into a battle where RM would have been affected in the long run.
Had it been some kind of system issue or IT issue, I would have taken second choice and fought further
Only reason I chose option one is because the apology and error was genuine
One thing I asked multiple times to RM is that it should not be anyone’s personal money and I want compensation from bank only. Which he said he managed with the help of BM
fair enough. you wanted your conscience to be clean. while that sounds good, you need to understand that the money came from RMs pocket.
What you say is most probably true.
A few years ago, in my office, Axis back office messed up the account numbers between 2 employees when sending the account file to us. We processed salary basis their input and the 2 employees got wrong salaries. The person who got more, kept quite and the person who got less came back to us. We adjusted but around 30k could not be recovered since the employee went absconding. The issue was escalated to the highest level in that corporate branch. Finally they paid us the 30k from the pocket of the guys who made the mistake file (MIS team I assume). Some 3 ppl were responsible and each put in 10k. We got to know that only later.
I second this. Had I been in your place, I most probably would have done the same but yaa like @quino mentioned, the money is mostly from RM's own pocket.
Still, I don't consider it to be a case to be pursued further with RBI or the PNO.... after all, mistakes happen... and going by your story, this one was a genuine error.
If you knew the money came from RM's pocket and the mistake was genuine the right choice would have been to accept only the amount you lost (interest loss) and not the entire 20K. While you are saying it was your conscience due to which you accepted it, at the same time you also chose to make profit. The 2 doesn't go together.
Somewhere between 19.5-20k was the exact loss amount. I had said >15k in my initial post just as an indication
How did they pay? How did you come to know it was paid from the employees pocket?
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