SBI Unipay payment successfull but not credited to CC

[gpkumaran]

Hi all, good morning. Today I paid 2 bills one for my hdfc infinia for around 4000 and Tata Neu of around 17000. I got sms from hdfc immediately for the 4000 payment but not for the 17000. Ironically sbi Unipay site shows failed in transaction history for the 4000 payment but successful for the 17000 payment. Problem is that the Tata Neu is due today. I’m just worried and thinking whether to pay again or wait for this. Pls guide. Anyone had such experience before?

 

[Consultant]

Hi all, good morning. Today I paid 2 bills one for my hdfc infinia for around 4000 and Tata Neu of around 17000. I got sms from hdfc immediately for the 4000 payment but not for the 17000. Ironically sbi Unipay site shows failed in transaction history for the 4000 payment but successful for the 17000 payment. Problem is that the Tata Neu is due today. I’m just worried and thinking whether to pay again or wait for this. Pls guide. Anyone had such experience before?

I did this one time. Stopped using the platform ever since. Move to jio finance platfrom.

Took over 45 days to get the money back after multiple followups with their support.

 

[gpkumaran]

I did this one time. Stopped using the platform ever since. Move to jio finance platfrom.

Took over 45 days to get the money back after multiple followups with their support.

ya. could see a lot of such posts in the forum. can you pls elaborate how you followed up with them, i could see people saying wrong email in the website and them not picking up phone etc.

and do we need to actually follow up or they give auto refund?!

 

[nikhilk21]

I did this one time. Stopped using the platform ever since. Move to jio finance platfrom.

Took over 45 days to get the money back after multiple followups with their support.

Do you get RPs on using Debit card to pay CC bills on Jio Fin?

 

[6ix9ine]

Do you get RPs on using Debit card to pay CC bills on Jio Fin?

Debit card option has been removed from JioFin, but yes we do used to get points if someone used HDFC platinum.

ya. could see a lot of such posts in the forum. can you pls elaborate how you followed up with them, i could see people saying wrong email in the website and them not picking up phone etc.

and do we need to actually follow up or they give auto refund?!

You will get auto-refund within 5-7 working days. For now, you can pay it directly to avoid late fees.

 

[gpkumaran]

Debit card option has been removed from JioFin, but yes we do used to get points if someone used HDFC platinum.


You will get auto-refund within 5-7 working days. For now, you can pay it directly to avoid late fees.

did the same- paid directly. . right now we have unipay and billpe as the only choices for getting cashback na? or do we have any other?

 

[6ix9ine]

did the same- paid directly. . right now we have unipay and billpe as the only choices for getting cashback na? or do we have any other?

There are others, but works the same way as unipay. Not every reliable, no customer support. Btw, you will get reward points for your failed transaction as well, HFC doesn't reverse it.

 

[skbgp]

did the same- paid directly. . right now we have unipay and billpe as the only choices for getting cashback na? or do we have any other?

Airtel billpay, Canara setu, SBI unipay