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I have different numbers on add-on Infinia cards, and OTP comes to my number only. I am using add-on cards on different Payzapp accounts and have been purchasing more vouchers than the monthly quota.
I would suggest speaking to your RM or closing and re-issuing the address on card.The infinia add on card that I have has the same card number....is there any way to get a different card number that I missed?
Ask them to change network of the card and see if that works?The infinia add on card that I have has the same card number....is there any way to get a different card number that I missed?
Thanks I am scared to do that..for many years I have this ltf infinia...would that jeopardise that?Ask them to change network of the card and see if that works?
Mine is MasterCard.
I have never spoken to my RM...in fact he keeps messaging that why I have blocked him on truecaller😛 for reissue would simply a lost card work or some other process needs to be done for the address thing you mentioned?I would suggest speaking to your RM or closing and re-issuing the address on card.
Thanks I am scared to do that..for many years I have this ltf infinia...would that jeopardise that?
just to be sure... and you are getting bonus ( 5X rewards) on transactions for primary and add-on both?I have different numbers on add-on Infinia cards, and OTP comes to my number only. I am using add-on cards on different Payzapp accounts and have been purchasing more vouchers than the monthly quota.
Speak to your RM. Hear out the guy and see if he can help you. Not all RM are bad.Thanks I am scared to do that..for many years I have this ltf infinia...would that jeopardise that?
I have never spoken to my RM...in fact he keeps messaging that why I have blocked him on truecaller😛 for reissue would simply a lost card work or some other process needs to be done for the address thing you mentioned?
Yes, getting 5x rewards but I have not exhausted 15K smartbuy monthly limit yetjust to be sure... and you are getting bonus ( 5X rewards) on transactions for primary and add-on both?
old infinia only the plastic oneNo, this won't change anything. Do you hold Infinia or Infinia Metal?
great .. thanks for confirming.Yes, getting 5x rewards but I have not exhausted 15K smartbuy monthly limit yet
I don't know how to work this out.great .. thanks for confirming.
The current add-on I have is with the same number, I will request HDFC team for change. Any leads for that will be appreciated.
Add on cards applied recently ( from March I guess) are having different number than primary for sure. I have it for tata neu card. But infinia ones are old.I don't know how to work this out.
@H2O Hey Buddy, did you get add-on cards on your Visa Infinia Metal? If yes, do they all have same numbers or different ones?
Add on cards applied recently ( from March I guess) are having different number than primary for sure. I have it for tata neu card. But infinia ones are old.
Anyways have emailed to hdfc team.lets see.
Call infinia customer care. I did the same. They cancelled and reissued all 3 add-ons over a 15 minute call. Got the new cards in two days.Add on cards applied recently ( from March I guess) are having different number than primary for sure. I have it for tata neu card. But infinia ones are old.
Anyways have emailed to hdfc team.lets see.
What is their CC number?Call infinia customer care. I did the same. They cancelled and reissued all 3 add-ons over a 15 minute call. Got the new cards in two days.
I was pleasantly surprised at how efficient the customer care was.
The one mentioned on the back of the cardWhat is their CC number?
cool cool. thanks!!;The one mentioned on the back of the card
What did you tell them? Should I just tell them to reissue or something else or some other reason too?Call infinia customer care. I did the same. They cancelled and reissued all 3 add-ons over a 15 minute call. Got the new cards in two days.
I was pleasantly surprised at how efficient the customer care was.
I told them that otp comes on my number and the card number is also same. He said we can cancel and re apply to resolve the issue.What did you tell them? Should I just tell them to reissue or something else or some other reason too?
Never applied, as nobody in my family is having account in HDFC, and i can’t visit the branch for offline application.I don't know how to work this out.
@H2O Hey Buddy, did you get add-on cards on your Visa Infinia Metal? If yes, do they all have same numbers or different ones?
Infinia customer care is probably the best customer care!! First of all, they are very knowledgeable and you don't have to repeat anything twice to anyone. everything happens over a call and really fucking fast!!!What did you tell them? Should I just tell them to reissue or something else or some other reason too?