Tata Neu Not Opening, Insecure Environment Error

[aparnahm]

I have a problem opening Tata Neu App. Error I get is "This app cannot run because the environment is not secure and your data may be at risk". I have done the following but no resolution.
01. Uninstalled and installed app
02. Cleared cache, cleared storage
03. Restarted phone
The version I have is 5.2.1, so there is no way I can do an update, which the customer care suggested. I can't downgrade too as there is no old version available in PlayStore. It is almost a month since the issue, customer care only tells me to have patience until a new version is released which is supposed to fix the issue.
I had a spend based offer on the HDFC Infinity CC. I am supposed to redeem it in the 1st week of Sept. But how do I do it without the app opening properly? Can any of you please help, in case you had the same issue and you could resolve it?
Complaining on Twitter and on PlayStore hasn't helped too.
Many thanks in advance.

 

[Arkapal Sen]

If you install that app, see if it fixes.
@Arkapal Sen why 👎

how come kiwi app makes it unsecure lol..

 

[D₹V]

I have tried reinstalling already. For it to work it needs work account. But my that account is no longer valid. So doesn't help. I left the intune app installed and tried opening neu app with same error.
Looks like factory reset is the only option left. Will do it

tatadigital.com/

Use this domain in browser to use Tata Neu for shopping & tracking coins.

UPI/Other stuff like credit card options won't be available in web.

 

[HumorSimpson]

how come kiwi app makes it unsecure lol..

Insecure feeling as nue is clunk and snail 🐌 while kiwi 🥝 is 🚀

 

[Arkapal Sen]

Insecure feeling as nue is clunk and snail 🐌 while kiwi 🥝 is 🚀

haha got u now..lol

 

[suhasa010]

Need to check what is this customer rom and see whether it applies to my device. Thank you.

If you are not aware then 99% that is not the issue.

 

[aparnahm]

dont think i taunted u..nothing like that,..u r not in this domain thats why i said unlocking bootloader is not a job of u..so no way to lock also..reset will fix 100%

Reset didn't fix the issue. I only gave myself more trouble reinstalling and configuring all needed apps. I get the same error even now with Tata Neu app. Guess the app itself is the problem. Waiting for a new version of the app.
Even the other issue that I encountered about certification. Play Store still shows that the device is not certified. This has left me dumbfounded.

 

[aparnahm]

tatadigital.com/

Use this domain in browser to use Tata Neu for shopping & tracking coins.

UPI/Other stuff like credit card options won't be available in web.

Know this part, will try. Thanks!

 

[D₹V]

Reset didn't fix the issue. I only gave myself moer trouble reinstalling and configuring all needed apps. I get the same error with Tata Neu app. Guess the app itself is the problem. Waiting for a new version of the app.
Even the Play Store shows that the device is not certified. This has left me dumbfounded.

Go to settings
About phone
Tap multiple times on build number to enable developer options.

Now go to settings again & search 'developer' & you'll find developer settings.

Then check if phone is unlocked.

Don't do any unknown settings.

 

[aparnahm]

Thanks to all who responded quickly and gave suggestions for resolution.

 

[Riva]

There is one last resort.. you could download an older version of the tata Neu app from one of the online apk sites and install that to check if that app version works.
Disclaimer: It also can be risky if the app is tampered.

Tata Neu - Shop, Travel, Pay Old Versions APK Download

Download older version of Tata Neu - Shop, Travel, Pay apk on Android. Install the old versions of Tata Neu - Shop, Travel, Pay compatible with your device. No virus and free download.

apkpure.net

 

[aparnahm]

Go to settings
About phone
Tap multiple times on build number to enable developer options.

Now go to settings again & search 'developer' & you'll find developer settings.

Then check if phone is unlocked.

Don't do any unknown settings.

OEM unlocking is off

 

[D₹V]

OEM unlocking is off

Then it's problem from brand.
Goggle API isn't recognising as certified device.

Contact brand to solve this issue.

 

[Arkapal Sen]

Then it's problem from brand.
Goggle API isn't recognising as certified device.

Contact brand to solve this issue.

ab to confirm ye nokia loveday ka kaam hai..

 

[Arkapal Sen]

Reset didn't fix the issue. I only gave myself more trouble reinstalling and configuring all needed apps. I get the same error even now with Tata Neu app. Guess the app itself is the problem. Waiting for a new version of the app.
Even the other issue that I encountered about certification. Play Store still shows that the device is not certified. This has left me dumbfounded.

sorry but now we all r confirmed its not google..its nokia issue..

 

[D₹V]

sorry but now we all r confirmed its not google..its nokia issue..

Google - Nokia dono ka issue hai 😂😂

 

[aparnahm]

Nokia phones are play protected, there is no doubt about that. I can even scan apps using the feature, no errors are found.

 

[Arkapal Sen]

Google - Nokia dono ka issue hai 😂😂

vai we both r using custom rom phones and still running tataneu and play store is certified

 

[Arkapal Sen]

Nokia phones are play protected, there is no doubt about that. I can even scan apps using the feature, no errors are found.

play protect == blocking adult sites asking for 18+ or not
both r trash

 

[D₹V]

vai we both r using custom rom phones and still running tataneu and play store is certified

I'm on stock but BL unlocked in all phones.

 

[Arkapal Sen]

I'm on stock but BL unlocked in all phones.

mera to a to z custom rom pe..still using everything..