Unexpected Convenience Fees with SBI RuPay Platinum JCB Debit Card (Friday Offer)

[6ix9ine]

Hey guys, today is Friday and I went to Amazon to pay my electricity bill.

To my surprise, I noticed that my SBI RuPay Platinum JCB card is being considered as a 'CREDIT CARD' instead of 'DEBIT CARD' and incurs convenience fees of 1.18% when paying my electricity bill.

I tried talking to customer care, explaining everything to them, but they were clueless and took 30-45 minutes of my time without any resolution.

I have a question for everyone who holds this specific debit card variant:

Could you please check if your debit card is also being considered as credit card? Are you also being charged convenience fees?

Thanks in advance.

//Edit on: 16/08/2024

S. No.​	Utility Name​	Convenience Charge on SBI RuPay Platinum JCB (Y/N)​
(1)​	Electricity​	Y​
(2)​	Landline/Broadband​	Y​
(3)​	Postpaid​	Y​
(4)​	Water​	-​
(5)​	Municipal Services​	-​
(6)​	Municipal Tax​	-​
(7)​	Cable TV​	-​
(8)​	Education Fees​	-​
(9)​	Piped Gas​	-​

 

[sambitpatro]

Could be possible, same goes for amazon. They started considering this DC as CC after they implemented convenience fees on CC and I tried to explain them, that this is actually DC, but all they have to say is "sorry, we don't know"

Since this card has not been publicised much by sbi no one in general doesn't know about this dc...even sbi staff also leave aside general public

 

[6ix9ine]

Since this card has not been publicised much by sbi no one in general doesn't know about this dc...even sbi staff also leave aside general public

Agreed, harsh reality

 

[sambitpatro]

Agreed, harsh reality

Still this is the only sbi dc which gives domestic and international lounge access which was main reason for me to take this card

 

[6ix9ine]

Still this is the only sbi dc which gives domestic and international lounge access which was main reason for me to take this card

Same also makes you eligible for JCB dedicated offers and I've read (not tested personally), it has zero forex as well.

 

[desiviru]

Here, my credit card used to be recognized as DC in past and @6ix9ine having best time of life with a DC being treated as CC by AmyJohn.

But how come RuPay variant is asking for extra convenience fee? Seems like problem is with Amazon bin hash detection system. Don't worry bro, soon every cc/dc will have extra fee and we will be happily paying it. Till then use RuPay platinum and forget you have JCB. Keep it for airports.

 

[6ix9ine]

Here, my credit card used to be recognized as DC in past and @6ix9ine having best time of life with a DC being treated as CC by AmyJohn.

Nah bro , it's not good. AmyJohn is charging me on fridays, so now if I want to use SBI JCB rupay platinum, I have to use it for a bill around 500ish so, I can still get around 94ish cashback. (including convenience fees)

But how come RuPay variant is asking for extra convenience fee? Seems like problem is with Amazon bin hash detection system. Don't worry bro, soon every cc/dc will have extra fee and we will be happily paying it. Till then use RuPay platinum and forget you have JCB. Keep it for airports.

Because it's getting detected as Credit card instead of Debit card, AmyJohn has started charging convenience fees on CC payment option.

Yes, for now I'm using my other platinum DCs on friday until every dc/cc gets charged with fees

 

[SnowLucifer]

Could be possible, same goes for amazon. They started considering this DC as CC after they implemented convenience fees on CC and I tried to explain them, that this is actually DC, but all they have to say is "sorry, we don't know"

Update I talked to the customer care and told them that rupay card doesn't take convinence fee. He acknowledged and refunded 10 rs instead of 8.5 rs. He said maybe technical glitch for newly implemented system so it can takr time to fix.Said he cannot directly issue refund for this transaction but refunded on basis of another order.

 

[Abhishek012]

Bro check the screenshot which I have attached. Bms offers this for rupay platinum and select both variants. But when u type the 16 digit number of jcb rupay platinum it doesn't allow. I had even mailed sbi customer care but they told me to approach branch which I knew branch officials wont even know about. So dropped the idea

@Abhishek012 bhai yeh dekhna zara BMS ka

Arey jaise mai logo ko samjha samjha k thak gaya hu ki HDFC Platinum and RuPay Platinum dono alag alag card hai.

Same SBI Platinum and RuPay Platinum dono alag card hai.

BMS offer eligible on SBI Platinum debit card, available on RuPay Platinum platform and RuPay Select platform.

Here BMS offer eligible card pics -

This silver color card is SBI Platinum card, available on RuPay Select platform -

Offer eligible card BINs are - 652374, 652375, 652410, 652418

 

[sambitpatro]

Arey jaise mai logo ko samjha samjha k thak gaya hu ki HDFC Platinum and RuPay Platinum dono alag alag card hai.

Same SBI Platinum and RuPay Platinum dono alag card hai.

BMS offer eligible on SBI Platinum debit card, available on RuPay Platinum platform and RuPay Select platform.

Here BMS offer eligible card pics -

This silver color card is SBI Platinum card, available on RuPay Select platform -

Offer eligible card BINs are - 652374, 652375, 652410, 652418

View attachment 67507

Bro sbi platinum jcb is also on rupay platinum platform only... All rupay debit and credit cards are on 3 variants classic, platinum and select only. Read the screenshot it says platinum sbi rupay dc
So all the rupay dc issued in platinum variant should be eligible for the BMS offer

 

[Abhishek012]

Bro sbi platinum jcb is also on rupay platinum platform only... All rupay debit and credit cards are on 3 variants classic, platinum and select only. Read the screenshot it says platinum sbi rupay dc
So all the rupay dc issued in platinum variant should be eligible for the BMS offer

No, Bro, I can't explain it. I haven't been able to make people understand in the last 10 years that HDFC Platinum and RuPay Platinum are two different things.

Similarly, SBI Platinum and RuPay Platinum are also different.

Banks have their own series, and card networks have their own series.

And why are you bringing JCB into this? JCB cards don't even exist in India. In India, all cards are RuPay. JCB is just an international partner and is only there for international offers, International lounges etc.

SBI Platinum is not available on RuPay Platinum platform or RuPay JCB Platform.

SBI Platinum Debit Card available on RuPay-Discover/Diners club Select Platform.

 

[sambitpatro]

No, Bro, I can't explain it. I haven't been able to make people understand in the last 10 years that HDFC Platinum and RuPay Platinum are two different things.

Similarly, SBI Platinum and RuPay Platinum are also different.

Banks have their own series, and card networks have their own series.

And why are you bringing JCB into this? JCB cards don't even exist in India. In India, all cards are RuPay. JCB is just an international partner and is only there for international offers, International lounges etc.

SBI Platinum is not available on RuPay Platinum platform or RuPay JCB Platform.

SBI Platinum Debit Card available on RuPay-Discover/Diners club Select Platform.

If u check the list of dc issued by sbi u will get to know that sbi jcb is the only rupay platinum dc issued currently. 10 years back they were issuing sbi platinum which I also had a LTF because I was working in sbi. Now there's no other platinum card in dc portfolio except this one. If a bank ties up with card network then all the benefits of the card network is also available for that card. Same goes for sbi jcb dc which is rupay platinum dc

 

[6ix9ine]

If u check the list of dc issued by sbi u will get to know that sbi jcb is the only rupay platinum dc issued currently. 10 years back they were issuing sbi platinum which I also had a LTF because I was working in sbi. Now there's no other platinum card in dc portfolio except this one. If a bank ties up with card network then all the benefits of the card network is also available for that card. Same goes for sbi jcb dc which is rupay platinum dc

That's not true at all. When I went to branch, I had to explicitly mention the card code of my debit card. My BM clearly said to mention this code in your debit card form.

Otherwise, I would've gotten IOCL rupay platinum or SBI international rupay Platinum or simple rupay Platinum as shown by @Abhishek012

 

[Abhishek012]

That's not true at all. When I went to branch, I had to explicitly mention the card code of my debit card. My BM clearly said to mention this code in your debit card form.

Otherwise, I would've gotten IOCL rupay platinum or SBI international rupay Platinum or simple rupay Platinum as shown by @Abhishek012

Yes, SBI have many RuPay Platinum debit cards.

If u check the list of dc issued by sbi u will get to know that sbi jcb is the only rupay platinum dc issued currently. 10 years back they were issuing sbi platinum which I also had a LTF because I was working in sbi. Now there's no other platinum card in dc portfolio except this one. If a bank ties up with card network then all the benefits of the card network is also available for that card. Same goes for sbi jcb dc which is rupay platinum dc

SBI RuPay JCB Platinum Debit Card launched just 5 years ago, First SBI RuPay Platinum debit card issue in 2015 and there are many RuPay Platinum debit cards available in SBI.

Few card names already shared by @6ix9ine but there are other SBI RuPay Platinum debit cards too available like SBI Corporate RuPay Platinum debit Card, SBI OD Account Electronic RuPay Platinum Debit Card etc

SBI now issue their own premium card series.

which include -

SBI Gold - available on RuPay Platinum platform
SBI Diamond - available on RuPay Platinum platform
SBI Platinum - available on RuPay Select platform
SBI Rohdium - available on RuPay Select platform
SBI Wealth - available on RuPay Select platform.

Card pics i already shared in my above comments.

Here separate post also available -

SBI launch new series of RuPay Platinum/Select debit cards + Offers On Swiggy One, Bookmyshow, MakemyTrip, Amazon Prime, SonyLive, Gym, Golf, Cab etc -​

A

Thread 'SBI launch new series of RuPay Platinum/Select debit cards + Offers On Swiggy One, Bookmyshow, MakemyTrip, Amazon Prime, SonyLive, Gym, Golf, Cab etc'

Sep 6, 2023

SBI launch new series of RuPay Platinum/Select debit cards + Offers:

Note - SBI launch total 4 new series of RuPay debit cards -

1) State Bank of India RuPay Gold Debit Card,

2) State Bank of India RuPay Diamond Debit Card,

3) State Bank of India RuPay Platinum Debit Card,

4) State Bank of India Rhodium Debit Card

But here we will discuss about SBI RuPay Platinum Debit Card and SBI Rhodium Debit Card (I think this card available on RuPay Select Platform).


SBI RuPay Platinum/Rhodium Debit Card Offers -

Register Link -...

• Abhishek012
• debit card platinum rupay sbi
• Replies: 507
• Forum: Debit Card

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SBI Wealth RuPay Select debit card launched | Free Amazon Prime, Bookmyshow, Spa, Health Checkup, Golf -​

A

Thread 'SBI Wealth RuPay Select debit card launched | Free Amazon Prime, Bookmyshow, Spa, Health Checkup, Golf'

Jan 8, 2024

SBI Wealth RuPay Select debit card launched | Free Amazon Prime, Bookmyshow, Spa, Health Checkup, Golf:​

Register link: https://rupay.golftripz.com/



1) Amazon Prime Video - 12 Month Annual Subscription

• With this 12 month subscription get access to the best of OTT entertainment

2) BookMyShow - Flat Rs. 500 Discount on Tickets

• • Flat Rs. 500 Off on Tickets for movies, live events, concerts, and sports.
• View offer Terms & Conditions

SBI Wealth RuPay Select Debit Card Offer

Customers...

• Abhishek012
• bank credit card debit card rupay rupay platinum rupay select sbi upi
• Replies: 268
• Forum: Debit Card

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