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Unexpected Convenience Fees with SBI RuPay Platinum JCB Debit Card (Friday Offer)

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6ix9ine

6ix9ine

TF Legend
Hey guys, today is Friday and I went to Amazon to pay my electricity bill.

To my surprise, I noticed that my SBI RuPay Platinum JCB card is being considered as a 'CREDIT CARD' instead of 'DEBIT CARD' and incurs convenience fees of 1.18% when paying my electricity bill.

I tried talking to customer care, explaining everything to them, but they were clueless and took 30-45 minutes of my time without any resolution.

I have a question for everyone who holds this specific debit card variant:

Could you please check if your debit card is also being considered as credit card? Are you also being charged convenience fees?

Thanks in advance.

//Edit on: 27/09/2024
S. No.​
Utility Name​
Convenience Charge on SBI RuPay Platinum JCB (Y/N)​
(1)​
Electricity​
YES​
(2)​
Landline/Broadband​
YES​
(3)​
Postpaid​
YES​
(4)​
Water​
-​
(5)​
Municipal Services​
-​
(6)​
Municipal Tax​
-​
(7)​
Cable TV​
-​
(8)​
Education Fees​
-​
(9)​
Piped Gas​
-​
(10)​
DTH​
NO​
 
Last edited:
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6ix9ine said:
Could be possible, same goes for amazon. They started considering this DC as CC after they implemented convenience fees on CC and I tried to explain them, that this is actually DC, but all they have to say is "sorry, we don't know"
Click to expand...
Since this card has not been publicised much by sbi no one in general doesn't know about this dc...even sbi staff also leave aside general public
 
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Here, my credit card used to be recognized as DC in past and @6ix9ine having best time of life with a DC being treated as CC by AmyJohn.

But how come RuPay variant is asking for extra convenience fee? Seems like problem is with Amazon bin hash detection system. Don't worry bro, soon every cc/dc will have extra fee and we will be happily paying it. Till then use RuPay platinum and forget you have JCB. Keep it for airports.
 
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desiviru said:
Here, my credit card used to be recognized as DC in past and @6ix9ine having best time of life with a DC being treated as CC by AmyJohn.
Click to expand...
Nah bro 🤣, it's not good. AmyJohn is charging me on fridays, so now if I want to use SBI JCB rupay platinum, I have to use it for a bill around 500ish so, I can still get around 94ish cashback. (including convenience fees)

desiviru said:
But how come RuPay variant is asking for extra convenience fee? Seems like problem is with Amazon bin hash detection system. Don't worry bro, soon every cc/dc will have extra fee and we will be happily paying it. Till then use RuPay platinum and forget you have JCB. Keep it for airports.
Click to expand...
Because it's getting detected as Credit card instead of Debit card, AmyJohn has started charging convenience fees on CC payment option.

Yes, for now I'm using my other platinum DCs on friday until every dc/cc gets charged with fees 😅
 
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6ix9ine said:
Could be possible, same goes for amazon. They started considering this DC as CC after they implemented convenience fees on CC and I tried to explain them, that this is actually DC, but all they have to say is "sorry, we don't know"
Click to expand...
Update I talked to the customer care and told them that rupay card doesn't take convinence fee. He acknowledged and refunded 10 rs instead of 8.5 rs. He said maybe technical glitch for newly implemented system so it can takr time to fix.Said he cannot directly issue refund for this transaction but refunded on basis of another order.
 

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sambitpatro said:
Bro check the screenshot which I have attached. Bms offers this for rupay platinum and select both variants. But when u type the 16 digit number of jcb rupay platinum it doesn't allow. I had even mailed sbi customer care but they told me to approach branch which I knew branch officials wont even know about. So dropped the idea
Click to expand...
6ix9ine said:
@Abhishek012 bhai yeh dekhna zara BMS ka 🤔
Click to expand...
Arey jaise mai logo ko samjha samjha k thak gaya hu ki HDFC Platinum and RuPay Platinum dono alag alag card hai.

Same SBI Platinum and RuPay Platinum dono alag card hai.

BMS offer eligible on SBI Platinum debit card, available on RuPay Platinum platform and RuPay Select platform.

Here BMS offer eligible card pics -

This silver color card is SBI Platinum card, available on RuPay Select platform -

Offer eligible card BINs are - 652374, 652375, 652410, 652418

cfyft.webp
 
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Abhishek012 said:
Arey jaise mai logo ko samjha samjha k thak gaya hu ki HDFC Platinum and RuPay Platinum dono alag alag card hai.

Same SBI Platinum and RuPay Platinum dono alag card hai.

BMS offer eligible on SBI Platinum debit card, available on RuPay Platinum platform and RuPay Select platform.

Here BMS offer eligible card pics -

This silver color card is SBI Platinum card, available on RuPay Select platform -

Offer eligible card BINs are - 652374, 652375, 652410, 652418

View attachment 67507
Click to expand...
Bro sbi platinum jcb is also on rupay platinum platform only... All rupay debit and credit cards are on 3 variants classic, platinum and select only. Read the screenshot it says platinum sbi rupay dc
So all the rupay dc issued in platinum variant should be eligible for the BMS offer
 
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sambitpatro said:
Bro sbi platinum jcb is also on rupay platinum platform only... All rupay debit and credit cards are on 3 variants classic, platinum and select only. Read the screenshot it says platinum sbi rupay dc
So all the rupay dc issued in platinum variant should be eligible for the BMS offer
Click to expand...
No, Bro, I can't explain it. I haven't been able to make people understand in the last 10 years that HDFC Platinum and RuPay Platinum are two different things.

Similarly, SBI Platinum and RuPay Platinum are also different.

Banks have their own series, and card networks have their own series.

And why are you bringing JCB into this? JCB cards don't even exist in India. In India, all cards are RuPay. JCB is just an international partner and is only there for international offers, International lounges etc.

SBI Platinum is not available on RuPay Platinum platform or RuPay JCB Platform.

SBI Platinum Debit Card available on RuPay-Discover/Diners club Select Platform.
 
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Abhishek012 said:
No, Bro, I can't explain it. I haven't been able to make people understand in the last 10 years that HDFC Platinum and RuPay Platinum are two different things.

Similarly, SBI Platinum and RuPay Platinum are also different.

Banks have their own series, and card networks have their own series.

And why are you bringing JCB into this? JCB cards don't even exist in India. In India, all cards are RuPay. JCB is just an international partner and is only there for international offers, International lounges etc.

SBI Platinum is not available on RuPay Platinum platform or RuPay JCB Platform.

SBI Platinum Debit Card available on RuPay-Discover/Diners club Select Platform.
Click to expand...
If u check the list of dc issued by sbi u will get to know that sbi jcb is the only rupay platinum dc issued currently. 10 years back they were issuing sbi platinum which I also had a LTF because I was working in sbi. Now there's no other platinum card in dc portfolio except this one. If a bank ties up with card network then all the benefits of the card network is also available for that card. Same goes for sbi jcb dc which is rupay platinum dc
 
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sambitpatro said:
If u check the list of dc issued by sbi u will get to know that sbi jcb is the only rupay platinum dc issued currently. 10 years back they were issuing sbi platinum which I also had a LTF because I was working in sbi. Now there's no other platinum card in dc portfolio except this one. If a bank ties up with card network then all the benefits of the card network is also available for that card. Same goes for sbi jcb dc which is rupay platinum dc
Click to expand...
That's not true at all. When I went to branch, I had to explicitly mention the card code of my debit card. My BM clearly said to mention this code in your debit card form.

Otherwise, I would've gotten IOCL rupay platinum or SBI international rupay Platinum or simple rupay Platinum as shown by @Abhishek012
 
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6ix9ine said:
That's not true at all. When I went to branch, I had to explicitly mention the card code of my debit card. My BM clearly said to mention this code in your debit card form.

Otherwise, I would've gotten IOCL rupay platinum or SBI international rupay Platinum or simple rupay Platinum as shown by @Abhishek012
Click to expand...
Yes, SBI have many RuPay Platinum debit cards.

sambitpatro said:
If u check the list of dc issued by sbi u will get to know that sbi jcb is the only rupay platinum dc issued currently. 10 years back they were issuing sbi platinum which I also had a LTF because I was working in sbi. Now there's no other platinum card in dc portfolio except this one. If a bank ties up with card network then all the benefits of the card network is also available for that card. Same goes for sbi jcb dc which is rupay platinum dc
Click to expand...
SBI RuPay JCB Platinum Debit Card launched just 5 years ago, First SBI RuPay Platinum debit card issue in 2015 and there are many RuPay Platinum debit cards available in SBI.

Few card names already shared by @6ix9ine but there are other SBI RuPay Platinum debit cards too available like SBI Corporate RuPay Platinum debit Card, SBI OD Account Electronic RuPay Platinum Debit Card etc

SBI now issue their own premium card series.

which include -

SBI Gold - available on RuPay Platinum platform
SBI Diamond - available on RuPay Platinum platform
SBI Platinum - available on RuPay Select platform
SBI Rohdium - available on RuPay Select platform
SBI Wealth - available on RuPay Select platform.

Card pics i already shared in my above comments.

Here separate post also available -

SBI launch new series of RuPay Platinum/Select debit cards + Offers On Swiggy One, Bookmyshow, MakemyTrip, Amazon Prime, SonyLive, Gym, Golf, Cab etc -​


A

Thread 'SBI launch new series of RuPay Platinum/Select debit cards + Offers On Swiggy One, Bookmyshow, MakemyTrip, Amazon Prime, SonyLive, Gym, Golf, Cab etc'

SBI launch new series of RuPay Platinum/Select debit cards + Offers:

Note - SBI launch total 4 new series of RuPay debit cards -

1) State Bank of India RuPay Gold Debit Card,

2) State Bank of India RuPay Diamond Debit Card,

3) State Bank of India RuPay Platinum Debit Card,

4) State Bank of India Rhodium Debit Card

But here we will discuss about SBI RuPay Platinum Debit Card and SBI Rhodium Debit Card (I think this card available on RuPay Select Platform).
cfyft.jpg

SBI RuPay Platinum/Rhodium Debit Card Offers -

Register Link -...
  • Like
  • Wow
  • Lovely

SBI Wealth RuPay Select debit card launched | Free Amazon Prime, Bookmyshow, Spa, Health Checkup, Golf -​

A

Thread 'SBI Wealth RuPay Select debit card launched | Free Amazon Prime, Bookmyshow, Spa, Health Checkup, Golf'

SBI Wealth RuPay Select debit card launched | Free Amazon Prime, Bookmyshow, Spa, Health Checkup, Golf:​

Register link: https://rupay.golftripz.com/

sbi wealth1.jpg

1) Amazon Prime Video - 12 Month Annual Subscription
  • With this 12 month subscription get access to the best of OTT entertainment
2) BookMyShow - Flat Rs. 500 Discount on Tickets
    • Flat Rs. 500 Off on Tickets for movies, live events, concerts, and sports.
  • View offer Terms & Conditions
SBI Wealth RuPay Select Debit Card Offer

Customers...
  • Abhishek012
  • bank credit card debit card rupay rupay platinum rupay select sbi upi
  • Replies: 272
  • Forum: Debit Card
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Arosaurabh said:
Didn't realized that I had used both my ICICI Platinum Rupay Debit Card (Discover Network) and SBI Platinum Rupay Debit card (JCB network) on 30th Aug'24 for broadband and Electricity bill pmt, and i also ended up paying up convenience fee on SBI card, this is definitely an issue still not resolved yet.
Click to expand...
I thought atleast by Sep end the debit card recognition for SBi would be resolved, but No the problem is still not resolved, was charged Rs 4.72 convenience on SBI Platinum Rupay JCB debit card for Rs 500 pmt on 27th Sep'24. @Abhishek012 @6ix9ine
 
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6ix9ine said:
Raise the issue by messaging amazon on X, and get the convenience fees reversed into your amazon pay balance.
Click to expand...
I had already raised complaint on Amazon website and awaiting response, may be other using JCB Platinum debit cards should also raise it otherwise it is not going to resolve automatically.
 
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@SnowLucifer , friends
Do post some details on how to raise this issue. Should we do it on app or website. Where exactly is the option in app or website.

This will help everyone including me, who is getting charged convenience fee to get it reversed as well as make amazon detect this error
 
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