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Upgrade BOB Select to Eterna

I am using BOB Select for 4-5 months. I want to convert it to Eterna LTF. Can anyone tell how can I upgrade that?
You will
1. require 30L ITR for Eterna LTF.
2. require 12L ITR for Eterna.
3. require 12 months old BOB CC with 2L limit for Eterna

Need to send mail to conversions@bobfinancial.com filling the attached upgrade form, ITR/Payslip, and Bank Statement.

p.s: it will take almost 2 months for the whole procedure to execute. (they won't reply)
 

Attachments

You will
1. require 30L ITR for Eterna LTF.
2. require 12L ITR for Eterna.
3. require 12 months old BOB CC with 2L limit for Eterna

Need to send mail to conversions@bobfinancial.com filling the attached upgrade form, ITR/Payslip, and Bank Statement.

p.s: it will take almost 2 months for the whole procedure to execute. (they won't reply)
Wanted some details about the "p.s" part!

Does it get processed automatically after sharing required details ( considering they won't reply) or we need to go back and forth multiple times?

Looking forward to your inputs! Thanks
 
Wanted some details about the "p.s" part!

Does it get processed automatically after sharing required details ( considering they won't reply) or we need to go back and forth multiple times?

Looking forward to your inputs! Thanks
1659871491474.png


See the dates, they don't reply, and when they reply they say "We would like to inform you that your request is under reviewing we will revert you shortly after receiving confirmation from higher authorities."

I escalated the emails then they replied - that too took weeks.

Still haven't got the Card - waiting... 😒
 
View attachment 3248


See the dates, they don't reply, and when they reply they say "We would like to inform you that your request is under reviewing we will revert you shortly after receiving confirmation from higher authorities."

I escalated the emails then they replied - that too took weeks.

Still haven't got the Card - waiting... 😒
Okay, we are at the same page then brother!

And the ticket IDs shows as resolved > closed in the app! But there is no progress since about a month!

That's frustrating! Any idea what would be the final response when they complete the process?
 
You will
1. require 30L ITR for Eterna LTF.
2. require 12L ITR for Eterna.
3. require 12 months old BOB CC with 2L limit for Eterna

Need to send mail to conversions@bobfinancial.com filling the attached upgrade form, ITR/Payslip, and Bank Statement.

p.s: it will take almost 2 months for the whole procedure to execute. (they won't reply)
I think 12 months condition is not there for upgrading to Eterna! I got upgraded within 6 months (though paid one as I don't fulfil LTF condition).
 
I am waiting for my premier card. I think I made a mistake by applying for premier. Should have applied for eterna directly as it was showing in my eligibility. If they issue a Rupay premier card , I’ll keep it. But if it’s visa, I’ll rather apply for upgrade to eterna. I hope the upgrade will be easier from premier to eterna.
 
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