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Yes Bank MARQUEE Credit Card launched - Features & Benefits | Full Details

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i already have LTF Reserv card and asked grievance team to upgrade to Marquee card. They asked ITR and salary proof for 3 lac and 24 lacs ITR criteria. I am meeting this numbers and they said that they can issue paid Marquee and I said yes. Today after 4 days, now they are saying that they can't issue the card without any reason.

Today I applied Marquee card through website and it went through, and got the application no too. Not sure now, whether I will get the Marquee card or not as I already have Reserv card. Lets wait and watch
 
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Yes First program mail. I only have Marquee CC relation with YES bank. Too much advertisement emails these days from them.

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Applied for Marquee card and received on 14.08.2024. Throughout the application process and even in welcome letter, welcome benefit is being shown as 60000 Yes Reward Points. As the revised benefit is 40000 points, I requested to downgrade the card to level-1, level-2(acknowledgment on 20.08.24) & level-3(acknowledgement on 31.08.2024). No response from anyone except level-1. Today I wrote to MD desk. Why Yes Bank customer service is very poor? Anyone got any retention offer in the case like mine. If so, what is the offer. I haven't activated the card and in another 7 days, card will be closed as per RBI guidelines. Also one more query, if I activate floater Rupay card, does that mean that I activated Marquee card?
 
anujdit said:
i already have LTF Reserv card and asked grievance team to upgrade to Marquee card. They asked ITR and salary proof for 3 lac and 24 lacs ITR criteria. I am meeting this numbers and they said that they can issue paid Marquee and I said yes. Today after 4 days, now they are saying that they can't issue the card without any reason.

Today I applied Marquee card through website and it went through, and got the application no too. Not sure now, whether I will get the Marquee card or not as I already have Reserv card. Lets wait and watch
Click to expand...
Keep us posted with updates here. My wife has a Reserv LTF. Even though Marquee is not needed for now, would like to know what works to get Reserv updated to Marquee, in case of any future requirement.
 
paipurivamsi said:
Applied for Marquee card and received on 14.08.2024. Throughout the application process and even in welcome letter, welcome benefit is being shown as 60000 Yes Reward Points. As the revised benefit is 40000 points, I requested to downgrade the card to level-1, level-2(acknowledgment on 20.08.24) & level-3(acknowledgement on 31.08.2024). No response from anyone except level-1. Today I wrote to MD desk. Why Yes Bank customer service is very poor? Anyone got any retention offer in the case like mine. If so, what is the offer. I haven't activated the card and in another 7 days, card will be closed as per RBI guidelines. Also one more query, if I activate floater Rupay card, does that mean that I activated Marquee card?
Click to expand...
No afaik each card is different so Floater activated will be different.

You can close Marquee and keep Rupay Floater.
 
@SSV @theflash

I opened Grandeur account to get Marquee. I already have ELITE+ LTF from YesBank from 4-5 years back. However, the Yes bank customer service is shitty. I have mailed them multiple times to get Marquee card but they do not respond back. My RM is useless, he has very little idea about CC. He recently told me to close my ELITE+ LTF card and then he will apply for Marquee. I doubt that it will get my ELITE+ closed and not sure even if I will get Marquee or not.

What do you suggest ? What to do to get Marquee ?
 
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cc_dc_explorer said:
@SSV @theflash

I opened Grandeur account to get Marquee. I already have ELITE+ LTF from YesBank from 4-5 years back. However, the Yes bank customer service is shitty. I have mailed them multiple times to get Marquee card but they do not respond back. My RM is useless, he has very little idea about CC. He recently told me to close my ELITE+ LTF card and then he will apply for Marquee. I doubt that it will get my ELITE+ closed and not sure even if I will get Marquee or not.

What do you suggest ? What to do to get Marquee ?
Click to expand...
Contact highest level. Mention all details, your requirement and your questions. They'll take sometime to respond but they will. Also mention you'll escalate to RBI Ombudsman if no satisfactory reply received from their end.
 
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