Thinking of filing a complaint with RBI about YES backtracking on the Joining Benefit Reward Points.
The Yes bank executive re-confirmed they're 60K and not 40K before I gave my approval (have their whatsapp messages and their bank-terminal screenshots for proof) to proceed with the application and the welcome letter also mentions 60K RPs.
Is it mandatory to activate the card before filing a complaint with RBI or can it be done even without activating the card?
Edit: I mean.. after going through the escalation matrix of YES (which I'm now sure will just say they were 'printing mistakes')