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Anyone here with a new add on Infinia which has a different card number?

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LiamHouse

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Is there anyone here with a new add on Infinia card that has a different number than the primary? Can you share a censored picture of their statement? I want to see how the spends and points earned on the add on card are displayed in the statement generated for the primary holder
 
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card_007 said:
New use case: I used an add-on (with mob no A) on a gyftr ac with mob no B. Now I was trying to use an add-on (with mob no B) on a gyftr ac with mob no A. But gyftr was stopping the tx before OTP screen! Is this because it is counting the voucher quota as already completed?
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I am using exactly like that. As of now I don’t have any issue. Will see on Nov 1 as I buy apay from both. This month so far no issues
 
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Sriim said:
By any chance, have you previously tokenised addon with mobile no A in gyftr with mobile no a or add on with mobile no b in gyftr with mobile no b?
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Yes I have (A with A and B with B). Does this have an impact? Basically I made a mistake in cross using the card yesterday!

Also, it seems only amazon was being blocked (whose quota was used on gyftr with same no as mob no) since I was able to get to OTP screen for unused brands like BB. So this seems like quota mislinking issue!

Is there a way out of this since I need the vouchers today? If I use the unused add on card on gyftr with mob no C (unused on gyftr before), will it work?
 
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card_007 said:
Yes I have (A with A and B with B). Does this have an impact? Basically I made a mistake in cross using the card yesterday!
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Guess it does. Try deleting the token
card_007 said:
Also, it seems only amazon was being blocked (whose quota was used on gyftr with same no as mob no) since I was able to get to OTP screen for unused brands like BB. So this seems like quota mislinking issue!
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That's a good thing, your gyftr accounts are not blocked
card_007 said:
Is there a way out of this since I need the vouchers today? If I use the unused add on card on gyftr with mob no C (unused on gyftr before), will it work?
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Yes it will
 
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Sriim said:
Guess it does. Try deleting the token

That's a good thing, your gyftr accounts are not blocked

Yes it will
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I removed the tokenized card and the tx went through. However, the token I removed was for the other card (A on A), not the one I used (B on A ac). Not sure if this was time lapse since last night or token issue. God please keep on helping us! :thinking-face::woozy-face:
 
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helloworld said:
Whats the current process now to get the "add-on with different number" for existing add-on same number card?
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Simply call the customer care and tell them you want a new add-on card with different card number. They will cancel the existing add-on card and apply for the new one at the same time. Card is delivered within 2-3 working days (depending upon your location).
 
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canitintuli said:
Simply call the customer care and tell them you want a new add-on card with different card number. They will cancel the existing add-on card and apply for the new one at the same time. Card is delivered within 2-3 working days (depending upon your location).
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I did recently.
One should have to mention Add card member HDFC cudtomer Id. Otherwise one should apply offline.
 
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canitintuli said:
Simply call the customer care and tell them you want a new add-on card with different card number. They will cancel the existing add-on card and apply for the new one at the same time. Card is delivered within 2-3 working days (depending upon your location).
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Will this method work if add on card member does not have HDFC customer ID?
 
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