Axis Airtel Card cashback blunder.

[Nubar]

I recently got Axis Airtel Card and on generation of statement, I realised that any bill payments done on Airtel App, be it Airtel bills or others, is being counted under 25% category. This means that there is no way to tap into Rs 500 monthly utility bill payment benefit as of now.

Refer to the screenshot below. The only payment in this month was for my electricity bill of Rs 1595 and cashback shown is Rs 300 whereas it should have been Rs 159.5.



Fellow community members, I would request you to keep above in mind while getting this card or wait till Axis settles these reporting issues with Airtel.

 

[4uziaul]

Axis increased my limit on airtel card by 150% after sending ITR of 23L & Computation. Still it feels so low .

Card was issued on April 2023 with 1.25L limit.

Are Baba kitne ka bill bharoge pure mauhale ka utna ka toh CB bhi nahi milega

Dusra Axis ka card hai na uska kitna limit hai

Agar isse zaada hai toh eventually sab ka same ho jayega aur agar card pasand nahi hai Mera bill bhi bhar sakte ho

 

[Nishan11]

Are Baba kitne ka bill bharoge pure mauhale ka utna ka toh CB bhi nahi milega

Dusra Axis ka card hai na uska kitna limit hai

Agar isse zaada hai toh eventually sab ka same ho jayega aur agar card pasand nahi hai Mera bill bhi bhar sakte ho

Axis ha ek hi card ye wala. Vistara signature to nahi mila kyonki ye card hi April mein issue hua tha. So cooling off period hai abhi

 

[4uziaul]

Axis ha ek hi card ye wala. Vistara signature to nahi mila kyonki ye card hi April mein issue hua tha. So cooling off period hai abhi

Offline apply karna C2C achi limit ke saath Premium card mil jayega

Waise Airtel Axis ke piche utna efforts mat do Axis apne harkat ke liye zaada famous hai

 

[Manoj Pant]

Axis ha ek hi card ye wala. Vistara signature to nahi mila kyonki ye card hi April mein issue hua tha. So cooling off period hai abhi

Bro aapka CIBIL me other account wala issue fix Kiya inhone...? Maine bhi PNO ko mail Kiya tha koi reply nhi aaya abhi tk.

 

[Nishan11]

Bro aapka CIBIL me other account wala issue fix Kiya inhone...? Maine bhi PNO ko mail Kiya tha koi reply nhi aaya abhi tk.

No reply about that bro. Pin drop silence.

 

[pprakash11]

Bro aapka CIBIL me other account wala issue fix Kiya inhone...? Maine bhi PNO ko mail Kiya tha koi reply nhi aaya abhi tk.

I told in the thread na.
Escalate to MD Desk

 

[Manoj Pant]

No reply about that bro. Pin drop silence.

Bro mere ko reply aaya h ki "As per your concern, we would like to inform you that the Credit card Account number ending **** is reflecting on your CIBIL as same is correctly mapped against the credit card ending **** itself.
Inhone to other Account ko mention hi nhi kiya remove karna to door ki baat.

 

[panu24]

amitabh.chaudhry@axisbank.com

Does sending email to this id also create auto-reply email or they directly reply by taking their own time? Do they also call us same way the pno call everytime they reply to our email? For some cibil issue, I sent them email yesterday morning, not received any reply yet.

 

[Manoj Pant]

Does sending email to this id also create auto-reply email or they directly reply by taking their own time? Do they also call us same way the pno call everytime they reply to our email? For some cibil issue, I sent them email yesterday morning, not received any reply yet.

What is your CIBIL issue bro? They have reported two Axis loan accounts for me- One is Credit Card & 2nd is "other". I mailed to PNO but they replied that everything is OK. Now I am creating mail for MD desk.

 

[pprakash11]

Does sending email to this id also create auto-reply email or they directly reply by taking their own time?

They directly reply via Response Escalated

Do they also call us same way the pno call everytime they reply to our email?

Nope. They will reply within 03 working days

For some cibil issue, I sent them email yesterday morning, not received any reply yet.

They will surely reply wait!

 

[Manoj Pant]

@Nishan11 @pprakash11 @Chaitanya-a and suddenly my CIBIL score dropped by 10 points...no late payment, no new enquiry only an extra Axis Other account added to CIBIL....How to remove this ? Today I sent final intimation to PNO to remove this else I will escalate this issue to RBI .

 

[pprakash11]

@Nishan11 @pprakash11 @Chaitanya-a and suddenly my CIBIL score dropped by 10 points...no late payment, no new enquiry only an extra Axis Other account added to CIBIL....How to remove this ? Today I sent final intimation to PNO to remove this else I will escalate this issue to RBI .

You should have escalated that day only when PNO didn't help you. If you would have escalated to MD Desk by now your issue would have been resolved.

Mine is resolved in every Bureau, CIBIL, CRIF, EXPERIAN, EQUIFAX.

Don't worry too much about cibil drop mine dropped too 10 points because of lots of inquiries it will regain.

 

[Nishan11]

@Nishan11 @pprakash11 @Chaitanya-a and suddenly my CIBIL score dropped by 10 points...no late payment, no new enquiry only an extra Axis Other account added to CIBIL....How to remove this ? Today I sent final intimation to PNO to remove this else I will escalate this issue to RBI .

Mine cibil score was also dropped by 10 points. So sent mail on Monday. Only automated reply that they will give response in 3 working days.

 

[Nishan11]

Just now also sent mail to MD ( Amitabh.chaudhury@axisbank.com).

 

[xylo101]

What are you guys stating in the email to Mail Desk? Possible to share the sample text?

 

[panchabhut]

Axis increased my limit on airtel card by 150% after sending ITR of 23L & Computation. Still it feels so low .

Card was issued on April 2023 with 1.25L limit.

In my case, they combined the limit of all cards - FK, myzone, airtel - and set the combined limit to the earlier highest limit.

 

[Nishan11]

What are you guys stating in the email to Mail Desk? Possible to share the sample text?

Use Chat gpt.

 

[Nishan11]

Just now also sent mail to MD ( Amitabh.chaudhury@axisbank.com).

Pno didn't replied, but after sending mail to MD, got receiving acknowledgement from response.escalated@axisbank.com

They will respond in 3 working days. Hoping for positive resolution.

@Manoj Pant

 

[pprakash11]

What are you guys stating in the email to Mail Desk? Possible to share the sample text?

The same which you wrote to PNO
Ctrl C Ctrl V

 

[Nishan11]

@Manoj Pant you got any solution for other account on cibil ? In my case, they are saying that SR is generated & they are working on it. No timeline for this.