same with me as well - can't access 2500 of my atlas miles i earned on hitting milestone. even earned 6900 or so more points after milestone, so had 9500 in total of which could only transfer 7k exact. 2500 remain inaccessible, getting 4549 error. Tried everything (call email to both premium cc, and travel edge). they have no clue, keep passing the buck to each other