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The Roller Coaster Ride of ICICI Emeralde Private metal approval (9 months Journey)

violetevergarden

TF Premier
VIP Lounge
Hi Folks,

This is the journey of my how I finally got my Emeralde Private Metal. I applied and failed two times in past. Only succeeded third time.

Relationship with ICICI -
1. Sapphire LTF (Limit 20L)
2. Saving account (not wealth, just a regular one where I have to maintain 25K and I don't event maintain that and have been getting warning mail since last 3-4 months)

Attempt-1 (20/10/23) October Last year
I tried the day the card was launched. Went to bank. Salary criteria was met. Also option for Emeralde private metal was started to show in their system. Applied it. Thought I would get it within 5 days. But the nightmare had just started.
Application was put on hold and it was told you need tons of approval including those of zonal head and product head. They asked if I had TRV of 1Cr+..... I said that is not the case, salary criteria was met, existing card with high limit and a saving account was only there. No one replied. My RM also gave up after following ghost email threads for more than a month.

Attempt-2 (07/02/24) Feb
Tried a different branch in same state. This guy was confident if I am willing to take it paid I would get it. So I applied again. Same issue here too. They had over-inflated requirements. They asked me if I could switch to Wealth account. I asked them I can go though the hassle (mostly because I was sick of warning mails on my current account) but only if it guarantees the card. They took it up with higher zonal and product heads if there is a guarantee but again I was ghosted. 2 months no reply.
(Lesson - Wealth account is not the selection criteria but it surely helps the case to some extent)

Attempt-3 (22/07/24) July
Tried a third branch. The agent was confident again. But I didn't have much hope. He asked for relationship. Same questions again asked by heads. They also asked for Form 16 and Form 26AS, photo of my Sapphire Card and proof of limit (I had reduced my limit to minimum which is 10% of max limit provided, which was 10% of 20L = 2L) They asked me to increase it as it would be the foundation of my case. I increased it to 20L and they were able to verify it. He also said that internally they map 360 relationship and it should be more than 50000 points (god knows how it works but as a list it would denote how much money bank made from you annually)
Within next 3 days all 4 approvals including product head zonal head came. As it was already Friday so agent said he would apply on for card on Monday. Frankly I was so skeptical that I did not even believe it.
On Monday he asked me to come to branch and authorise it using the machine or signature for consent but as I am in Bengaluru, I told him I won't be able to come to branch at all.
He then asked senior for workaround and they said a written mail where I acknowledge this is a paid card and my willingness to Pay the Rs 12500 + gst. After that they also asked me to attach photo of my sapphire card in that mail. On Tuesday, I sent them all the mail and they confirmed that with all approvals already ready they would file the application on Wednesday (Today).

So today at 10 am I got a message that my application is under process. I checked on app and it was showing application initiated. Now here is the fun part, at around 1pm or 2pm, the card already reflected on my app. In application tracker, it was still showing initiated state so I was skeptical again if it can be still rejected somehow (trauma of last 2 times rejection). So my agent said that if I still have doubt then I can change the pin from app so that card will be considered activated. I was able to do it. (Please not that application was started just 3 hours before so it is surprising how fast they made it live)
I was still skeptical, so I made on final move. I enabled online transaction, bought something on amazon and payment was successful. Now they surely won't cancel otherwise I will get a free amazon shopping.

Jokes apart, it was long journey, nothing changed, same relationship with ICICI, same warning mails of non maintenance of balance. But third time my application got approved.
 
Congrats bro.
and Welcome to the group of over-hyped card users.

I am very angry with this card as they have removed most of the benefits and now this card is only a fake metal showpiece.
At this point it was mostly about getting it in my collection. Taj night stay is there, and 12.5K GV I can get. So for first year I am set.
 
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At this point it was mostly about getting it in my collection. Taj night stay is there, and 12.5K GV I can get. So for first year I am set.
What will you get for 12500 points given as welcome benefit?
7500 Amazon pay or 12500 flight booking?
 
Hi Folks,

This is the journey of my how I finally got my Emeralde Private Metal. I applied and failed two times in past. Only succeeded third time.

Relationship with ICICI -
1. Sapphire LTF (Limit 20L)
2. Saving account (not wealth, just a regular one where I have to maintain 25K and I don't event maintain that and have been getting warning mail since last 3-4 months)

Attempt-1 (20/10/23) October Last year
I tried the day the card was launched. Went to bank. Salary criteria was met. Also option for Emeralde private metal was started to show in their system. Applied it. Thought I would get it within 5 days. But the nightmare had just started.
Application was put on hold and it was told you need tons of approval including those of zonal head and product head. They asked if I had TRV of 1Cr+..... I said that is not the case, salary criteria was met, existing card with high limit and a saving account was only there. No one replied. My RM also gave up after following ghost email threads for more than a month.

Attempt-2 (07/02/24) Feb
Tried a different branch in same state. This guy was confident if I am willing to take it paid I would get it. So I applied again. Same issue here too. They had over-inflated requirements. They asked me if I could switch to Wealth account. I asked them I can go though the hassle (mostly because I was sick of warning mails on my current account) but only if it guarantees the card. They took it up with higher zonal and product heads if there is a guarantee but again I was ghosted. 2 months no reply.
(Lesson - Wealth account is not the selection criteria but it surely helps the case to some extent)

Attempt-3 (22/07/24) July
Tried a third branch. The agent was confident again. But I didn't have much hope. He asked for relationship. Same questions again asked by heads. They also asked for Form 16 and Form 26AS, photo of my Sapphire Card and proof of limit (I had reduced my limit to minimum which is 10% of max limit provided, which was 10% of 20L = 2L) They asked me to increase it as it would be the foundation of my case. I increased it to 20L and they were able to verify it. He also said that internally they map 360 relationship and it should be more than 50000 points (god knows how it works but as a list it would denote how much money bank made from you annually)
Within next 3 days all 4 approvals including product head zonal head came. As it was already Friday so agent said he would apply on for card on Monday. Frankly I was so skeptical that I did not even believe it.
On Monday he asked me to come to branch and authorise it using the machine or signature for consent but as I am in Bengaluru, I told him I won't be able to come to branch at all.
He then asked senior for workaround and they said a written mail where I acknowledge this is a paid card and my willingness to Pay the Rs 12500 + gst. After that they also asked me to attach photo of my sapphire card in that mail. On Tuesday, I sent them all the mail and they confirmed that with all approvals already ready they would file the application on Wednesday (Today).

So today at 10 am I got a message that my application is under process. I checked on app and it was showing application initiated. Now here is the fun part, at around 1pm or 2pm, the card already reflected on my app. In application tracker, it was still showing initiated state so I was skeptical again if it can be still rejected somehow (trauma of last 2 times rejection). So my agent said that if I still have doubt then I can change the pin from app so that card will be considered activated. I was able to do it. (Please not that application was started just 3 hours before so it is surprising how fast they made it live)
I was still skeptical, so I made on final move. I enabled online transaction, bought something on amazon and payment was successful. Now they surely won't cancel otherwise I will get a free amazon shopping.

Jokes apart, it was long journey, nothing changed, same relationship with ICICI, same warning mails of non maintenance of balance. But third time my application got approved.
That 50k which they were looking for is called PPOP which is usually way too high. HDFC has the PPOP of close to INR 10k for infinia but they only look at it from a card perspective that’s why the spend criteria. I’ve taken this up with MasterCard too that PPOP req for ICICI is way too high but ICICI being ICICI chose to ignore stating it is an internal selection criteria.
 
That 50k which they were looking for is called PPOP which is usually way too high. HDFC has the PPOP of close to INR 10k for infinia but they only look at it from a card perspective that’s why the spend criteria. I’ve taken this up with MasterCard too that PPOP req for ICICI is way too high but ICICI being ICICI chose to ignore stating it is an internal selection criteria.
Yeah, quite delusional bank,
first - they think they have actually made Infinia and compare,
second - they have made selection process even harder than Infinia
And they keep '360 degree relationship' with 50K points? my a$$!! even girlfriends don't overthink about relationship that much.
 
Hi Folks,

This is the journey of my how I finally got my Emeralde Private Metal. I applied and failed two times in past. Only succeeded third time.

Relationship with ICICI -
1. Sapphire LTF (Limit 20L)
2. Saving account (not wealth, just a regular one where I have to maintain 25K and I don't event maintain that and have been getting warning mail since last 3-4 months)

Attempt-1 (20/10/23) October Last year
I tried the day the card was launched. Went to bank. Salary criteria was met. Also option for Emeralde private metal was started to show in their system. Applied it. Thought I would get it within 5 days. But the nightmare had just started.
Application was put on hold and it was told you need tons of approval including those of zonal head and product head. They asked if I had TRV of 1Cr+..... I said that is not the case, salary criteria was met, existing card with high limit and a saving account was only there. No one replied. My RM also gave up after following ghost email threads for more than a month.

Attempt-2 (07/02/24) Feb
Tried a different branch in same state. This guy was confident if I am willing to take it paid I would get it. So I applied again. Same issue here too. They had over-inflated requirements. They asked me if I could switch to Wealth account. I asked them I can go though the hassle (mostly because I was sick of warning mails on my current account) but only if it guarantees the card. They took it up with higher zonal and product heads if there is a guarantee but again I was ghosted. 2 months no reply.
(Lesson - Wealth account is not the selection criteria but it surely helps the case to some extent)

Attempt-3 (22/07/24) July
Tried a third branch. The agent was confident again. But I didn't have much hope. He asked for relationship. Same questions again asked by heads. They also asked for Form 16 and Form 26AS, photo of my Sapphire Card and proof of limit (I had reduced my limit to minimum which is 10% of max limit provided, which was 10% of 20L = 2L) They asked me to increase it as it would be the foundation of my case. I increased it to 20L and they were able to verify it. He also said that internally they map 360 relationship and it should be more than 50000 points (god knows how it works but as a list it would denote how much money bank made from you annually)
Within next 3 days all 4 approvals including product head zonal head came. As it was already Friday so agent said he would apply on for card on Monday. Frankly I was so skeptical that I did not even believe it.
On Monday he asked me to come to branch and authorise it using the machine or signature for consent but as I am in Bengaluru, I told him I won't be able to come to branch at all.
He then asked senior for workaround and they said a written mail where I acknowledge this is a paid card and my willingness to Pay the Rs 12500 + gst. After that they also asked me to attach photo of my sapphire card in that mail. On Tuesday, I sent them all the mail and they confirmed that with all approvals already ready they would file the application on Wednesday (Today).

So today at 10 am I got a message that my application is under process. I checked on app and it was showing application initiated. Now here is the fun part, at around 1pm or 2pm, the card already reflected on my app. In application tracker, it was still showing initiated state so I was skeptical again if it can be still rejected somehow (trauma of last 2 times rejection). So my agent said that if I still have doubt then I can change the pin from app so that card will be considered activated. I was able to do it. (Please not that application was started just 3 hours before so it is surprising how fast they made it live)
I was still skeptical, so I made on final move. I enabled online transaction, bought something on amazon and payment was successful. Now they surely won't cancel otherwise I will get a free amazon shopping.

Jokes apart, it was long journey, nothing changed, same relationship with ICICI, same warning mails of non maintenance of balance. But third time my application got approved.
Congratulations. Quite a long journey.

- So in the first two cases did you get rejected mail or message or did you leave the application as such?
 
29L ITR would do?
The problem of this process is there is no defined rule and eligibility and it's fuzzy logic which depends on the mood of product head and zonal head. But that's also a good point. I have seen some people getting it with 2LPM salary rather than 3. A lot depends on your relationship. There are even routes where people took PVC and upgraded to metal (not sure how they did it).
So the point is regardless of what you have and what you don't, try it out once. My same application got rejected twice and selected the third time.
Also, if you have a wealth account it would really help your case. It's either way zero maintenance. I am considering getting it as I am tired of warning mails.
 
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The problem of this process is there is no defined rule and eligibility and it's fuzzy logic which depends on the mood of product head and zonal head. But that's also a good point. I have seen some people getting it with 2LPM salary rather than 3. A lot depends on your relationship. There are even routes where people took PVC and upgraded to metal (not sure how they did it).
So the point is regardless of what you have and what you don't, try it out once. My same application got rejected twice and selected the third time.
Also, if you have a wealth account it would really help your case. It's either way zero maintenance. I am considering getting it as I am tired of warning mails.
I don't hold any savings account also with them. But my relationship with ICICI bank is lot higher. Have 2 Term Insurance, 3 Insurance plans, 4-5 General Insurance Policies (Cars and Bikes), 5 ICICI Cards. BM is trying for approvals but not sure will this happen or not. I informed him that if he gets the job done I will take Wealth Program.
 
Congrats bro.
and Welcome to the group of over-hyped card users.

I am very angry with this card as they have removed most of the benefits and now this card is only a fake metal showpiece.
Except for points transfer devaluation (which I am fine by till flights or Tanishq are there and hope they are not removed soon) are there any other devaluation too? that 1:1 credit statement transfer was too good to be true. Given that it's from ICICI who have trashy experience in giving and redeeming reward points, suddenly gives 1:1 transfer in statement, that's not gonna scale for them. But at least amazon or Flipkart should have been 1:1
 
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