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BOB HPCL Energie - LTF?

No but Annual Fee Waiver every year on spending ₹50,000 in every anniversary year.

2000 Joining Rewards on spends of ₹5000 or more within 60 days of card issuance.


 
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I received BOB HPCL energie cc today. I heard there is LTF offer running on BOB cards. But I got my card with 499Rs annual charges. Is there a way to convert it to LTF?
LTF offer is on Easy, Select & Premier variants only. Only option for you would be the spending based annual fee waiver.
 
I had done 2 fuel transactions at HPCL till date (one for 3500, another for 3000). No rewards points credited. Additionally they levied surcharge too.
Its so ridiculous that they credited 2 reward points for each 150 spent on other categories, but didn’t provide points for fuel spends.
Only relief is that they credited 2000 reward points for initial 5000 spends.
I had sent 3 mails complaining about this. No response.
 
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