How To Get HDFC Bank Infinia & DCB Credit Card Easily - New & Upgrade

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HDFC Bank Infinia is the best credit card available in India for frequent air travellers. HDFC Bank market this credit card as an invite only card, but in reality you can actually apply for this card.
Official Eligible Income Criteria For HDFC Infinia- 43L ITR (depends on location)
DCB - 24L ITR
If you don't have ITR of 43L/24L you can still get HDFC Infinia/DCB, you have to fulfil some other criteria.
This information is not available publicly on HDFC Bank website.
Hidden Criteria For "New HDFC Bank Infinia Credit Card" - You can apply for new HDFC Bank Infinia credit card using "Card To Card" method, you need a minimum 1 year old other bank credit card with minimum 10 lakhs credit limit for this.
"New HDFC Bank Diners Club Black Credit Card" - You can apply for new HDFC Bank DCB credit card using "Card To Card" method, you need a minimum 1 year old other bank credit card with minimum 5 lakhs credit limit for this.

If your already have a HDFC Bank credit card, then you have to upgrade your existing card to Infinia/DCB,
For Upgrade To Infinia-
1. You need minimum 8 lakhs credit limit on your existing HDFC Bank Credit card
2. Send an email to- grievance.redressalcc@hdfcbank.com & request for card upgrade, fill up and attach credit card upgrade form with the email.
*Credit card upgrade form (New Version) - attached with this thread.

For Upgrade To DCB-
1. You need minimum 5 lakhs credit limit on your existing HDFC Bank Credit card
2. Send an email to- grievance.redressalcc@hdfcbank.com & request for card upgrade, attach card upgrade form with the email.

Update- HDFC Bank asking for 10 lakhs limit on your existing credit card for infinia upgrade.



So, don't be surprised if hdfc bank ask you for 10L limit. 😃

 

[_ayush]

I completed the 6 months cooldown with a spend of just above 10L.

Post that i emailed "grievance.redressalcc@hdfcbank.com" with all the details about my spends, and my ITR asking for an upgrade. They replied with a vague answer saying
"We have reviewed your queries and regret to inform you that, we are unable to accommodate your request for a Infinia Metal credit card at this point of time".


Can anyone please advise how i should escalate this request ?

What about limit?

 

[tachniki]

I completed the 6 months cooldown with a spend of just above 10L.

Post that i emailed "grievance.redressalcc@hdfcbank.com" with all the details about my spends, and my ITR asking for an upgrade. They replied with a vague answer saying
"We have reviewed your queries and regret to inform you that, we are unable to accommodate your request for a Infinia Metal credit card at this point of time".


Can anyone please advise how i should escalate this request ?

How much was ITR?

What i read on this forum is that it is either spend + limit or ITR.

 

[ashmit30]

How much was ITR?

What i read on this forum is that it is either spend + limit or ITR.

ITR is greater than 60L

 

[ashmit30]

What about limit?

My existing limit is 11.3L

 

[R!ppEr]

My existing limit is 11.3L

my sympathies man! how long did they take to reply?

 

[tachniki]

Please send mail to PriorityRedressal.CreditCards@hdfcbank.com.

What is your current card?

Read somewhere they don't consider if ITR is mainly from capital gains. Not sure if that is case with you.

I will suggest you should first try only with spend and limit.

 

[_ayush]

My existing limit is 11.3L

Dont send itr info.
Just tell them you spoke to someone in PNOs team and they said the upgrade criteria is 9L spends in last 6 months and 8L+ limit. If they deny ask them on what basis they are denying since you satisfy this.

 

[ashmit30]

my sympathies man! how long did they take to reply?

They replied in 2 days

 

[ashmit30]

Please send mail to PriorityRedressal.CreditCards@hdfcbank.com.

What is your current card?

Read somewhere they don't consider if ITR is mainly from capital gains. Not sure if that is case with you.

I will suggest you should first try only with spend and limit.

My current card is DCB metal. The income is mostly from salary and RSUs.

 

[ashmit30]

Dont send itr info.
Just tell them you spoke to someone in PNOs team and they said the upgrade criteria is 9L spends in last 6 months and 8L+ limit. If they deny ask them on what basis they are denying since you satisfy this.

Should I send this to
grievance.redressalcc@hdfcbank.com or PriorityRedressal.CreditCards@hdfcbank.com

Btw, what is the PNO team?

 

[akish4u]

For upgrade do they consider spends in core card only or core card plus co branded cards also?
My spends are more in tata infinity compared to core card

 

[_ayush]

Should I send this to
grievance.redressalcc@hdfcbank.com or PriorityRedressal.CreditCards@hdfcbank.com

Btw, what is the PNO team?

I sent to grievance redressal. Either should be okay I think.
PNO is principal nodal officer. I was in a similar situation. I mailed PNO that I got to know that eligibility criteria is 9L spends and 8L limit and asked them to confirm this. After couple of days I received a call from someone in their team. They confirmed this. They didn't reply back though. Then I mailed grievance redressal that this eligibility criteria is confirmed by PNO and asked them to upgrade the card and received approval in a week or so.

 

[Ram1]

Infinia pvc upgrade still possible?

 

[MrMonkey]

For upgrade do they consider spends in core card only or core card plus co branded cards also?
My spends are more in tata infinity compared to core card

Only core card outside of any exception cases (based on profile)

 

[aniketkr.sharma]

For upgrade do they consider spends in core card only or core card plus co branded cards also?
My spends are more in tata infinity compared to core card

They consider spends in the card you want to upgrade I.e., core cards

 

[aniketkr.sharma]

Dont send itr info.
Just tell them you spoke to someone in PNOs team and they said the upgrade criteria is 9L spends in last 6 months and 8L+ limit. If they deny ask them on what basis they are denying since you satisfy this.

Do you know what's the upgrade criteria for dcb now?

 

[_ayush]

Do you know what's the upgrade criteria for dcb now?

It was 5L spends and 5L limit iirc. Not completely sure.

 

[akish4u]

It was 5L spends and 5L limit iirc. Not completely sure.

Spends in core card only or both core card and co branded card?

 

[_ayush]

Spends in core card only or both core card and co branded card?

Core only afaik

 

[aniketkr.sharma]

It was 5L spends and 5L limit iirc. Not completely sure.

I already have received one flight voucher, but i don't have 5l limit, having only 3l, will they consider upgrading it?

Or can you tell me alternative ways to get upgrade