Move from HDFC Imperia to HSBC premier ??

[neogen]

I have a salary account with HDFC.

I am planning to move from HDFC Imperia to HSBC premier?

Does it make sense, advantage, disadvantage? What will I lose?

Also, whats the best way to open HSBC premier account?

 

[Rdspam]

I just want to know how they treat customers?
Like Indian Banks treatment or developed world’s customer treatment in general??
Because I would like to open an account with Banker who has significant international presence and treats it’s customers with some dignity

Not sure about premier but their basic accounts are mediocre. In fact it was the first time I had to visit a bank branch for work because they couldn’t do it online or over call. Customer support is also not 24x7 for non premier accounts.

Another important point is that HSBC does not support IMPS payments. Not sure if it’s different for premier customers but it’s unlikely.

 

[Riya Sharma]

What about when you travel abroad and go to local hsbc bank and tell them that you are an Indian HSBC customer.. how do they treat you ??

They don’t discriminate. At least in my experience at the Singapore and Dubai branch. And if you have already opened a Premier account in that country using your premier status in India obviously you will then just be like any other premier customer in their bank and they will treat you like their other premier customers.

 

[SSV]

Not sure about premier but their basic accounts are mediocre. In fact it was the first time I had to visit a bank branch for work because they couldn’t do it online or over call. Customer support is also not 24x7 for non premier accounts.

Another important point is that HSBC does not support IMPS payments. Not sure if it’s different for premier customers but it’s unlikely.

Good to know..
It all depends upon how they want to position themselves in the Indian market…
If they want to stay here long term they might invest more and improve their infrastructure and services

 

[Riya Sharma]

Not sure about premier but their basic accounts are mediocre. In fact it was the first time I had to visit a bank branch for work because they couldn’t do it online or over call. Customer support is also not 24x7 for non premier accounts.

Another important point is that HSBC does not support IMPS payments. Not sure if it’s different for premier customers but it’s unlikely.

Install the simplypay HSBC app for imps or even google pay has the option. But you are right in the regard that it dies not have that option in the app

 

[SSV]

They don’t discriminate. At least in my experience at the Singapore and Dubai branch. And if you have already opened a Premier account in that country using your premier status in India obviously you will then just be like any other premier customer in their bank and they will treat you like their other premier customers.

What kind of local docs we need to open a premier account in those countries??
See I am an Australian citizen and I don’t have any residence proofs in Australia now but planning to stay for a frequent shorter periods in Australia.. I have an Australian passport..
In this case how does having an Indian HSBC premier account help me during my shorter stays in Australia, if I decide to open an Australian hsbc premier account?

 

[Riya Sharma]

What kind of local docs we need to open a premier account in those countries??
See I am an Australian citizen and I don’t have any residence proofs in Australia now but planning to stay for a frequent shorter periods in Australia..
In this case how does having a HSBC premier account help me ?

Passport + Pan/Aadhar and maybe passport size photos. Your RM/BM will send you a mail and you can just attach your docs in there. Sometimes may even need proof of income and address verification but highly unlikely I think.

 

[Rdspam]

Install the simplypay HSBC app for imps or even google pay has the option. But you are right in the regard that it dies not have that option in the app

SimplyPay supports IMPS? I thought it was only UPI payments?

 

[SSV]

Passport + Pan/Aadhar and maybe passport size photos. Your RM/BM will send you a mail and you can just attach your docs in there. Sometimes may even need proof of income and address verification but highly unlikely I think.

So my Australian Passport with Indian Aadhar to open an account in Australia will work??

 

[Riya Sharma]

SimplyPay supports IMPS? I thought it was only UPI payments?

Yes it does support IMPS

 

[Riya Sharma]

So my Australian Passport with Indian Aadhar to open an account in Australia will work??

Hmmm. Hard to say tbh. Only they can answer that question.

 

[SSV]

Hmmm. Hard to say tbh. Only they can answer that question.

Okay thanks for your time…
I will talk to them if I decide to open an account..
I thought you had a premier account in Dubai or Singapore..

 

[Riya Sharma]

Okay thanks for your time…
I will talk to them if I decide to open an account..
I thought you had a premier account in Dubai or Singapore..

Yes I do but I opened both of these accounts with Indian Passport and Indian PAN

 

[SSV]

Yes I do but I opened both of these accounts with Indian Passport and Indian PAN

Do you have Dubai / Singapore residence proof docs?
Anyway I had taken too much of your time..
Thanks for that.
I will talk to bank guys.
Good night

 

[Rdspam]

Yes it does support IMPS

Oh cool. I did not know this. Will check it out. Thanks!

 

[Riya Sharma]

Do you have Dubai / Singapore residence proof docs?

My dad has a house in Singapore and for Dubai I used a family friend’s house.

 

[percolate]

So my Australian Passport with Indian Aadhar to open an account in Australia will work??

it doesn't work that way. If you have HSBC Premier account in one country, you can open HSBC Premier account in other countries without adress proof in that country. I and a few others in this forum have opened US account that way.

 

[SSV]

it doesn't work that way. If you have HSBC Premier account in one country, you can open HSBC Premier account in other countries without adress proof in that country. I and a few others in this forum have opened US account that way.

So that means it works even better than that way...
I don't need any of of the document of residence if I have Indian premier account..right

 

[percolate]

So that means it works even better than that way...
I don't need any of of the document of residence if I have Indian premier account..right

it may vary from country to country, but yeah it is possible.

 

[KumarS]

Not sure about premier but their basic accounts are mediocre. In fact it was the first time I had to visit a bank branch for work because they couldn’t do it online or over call. Customer support is also not 24x7 for non premier accounts.

Another important point is that HSBC does not support IMPS payments. Not sure if it’s different for premier customers but it’s unlikely.

They don't support IMPS for all personal customers including premier accounts as well.

 

[KumarS]

Does anyone received HSBC premier credit card (India version) without Joining fee in last 4-5 month? It as some good benefits but they are asking for joining fees.