For welcome points, will they consider wallet transactions on Amazon Pay?
I recently opened a regular account with them and loaded Amazon wallet for 1500 rupees the same day I received the debit card (1st of July). I checked with them today to see why I have not earned 2000 welcome points on my platinum debit card, and they said it is because you did a wallet load transaction, which is excluded from earning rewards.
I told them I was asking about welcome points, and as per the debit card brochure, I should earn 2000 points on any type of transaction, but the CC executive denied it.